Summary
Overview
Work History
Education
Skills
Accomplishments
Scholarship in Sports
Interests
Timeline
Generic

Inas Naizer

Canberra

Summary

Knowledgeable computer skills with background in resolving technical issues efficiently and delivering exceptional customer service. Proven ability to troubleshoot and resolve range of software and hardware problems, ensuring minimal downtime for users. Demonstrated strong communication and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Retail Pharmacy Assistant

Chemist Warehouse Majura Park
06.2022 - Current
  • Enhanced pharmacy efficiency by accurately stocking shelves and maintaining inventory control.
  • Provided superior service by actively engaging with customers, listening attentively to their needs, and offering helpful advice.
  • Maintained a clean and organized workspace, promoting a positive environment for customers and staff alike.
  • Assisted store management with general retail tasks such as merchandising displays and cashier duties when needed.
  • Handled sensitive customer information with discretion, ensuring confidentiality of personal data at all times.
  • Managed phone lines efficiently, scheduling appointments and addressing customer questions promptly.
  • Facilitated smooth communication between pharmacists and customers, addressing concerns and answering inquiries with professionalism.
  • Fostered a positive atmosphere within the team through clear communication skills that included active listening techniques.
  • Participated in ongoing training sessions to stay current on industry best practices and emerging trends.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Trained new pharmacy staff on computer system and drug management protocols.

Car Washer

Star Car Wash
04.2021 - 10.2021
  • Maintained cleanliness and organisation of the workplace, promoting a positive image for the company.
  • Greeted customers and guided cars into washing and detailing area.
  • Vacuumed and steam cleaned interior floors carpet and seating.
  • Answered customer questions on pricing, products, procedures, and materials used.

Education

Year 12 Completed -

Narrabundah College
Canberra, ACT

Bachelor of Information Technology - Cyber Security

University of Canberra
Canberra, ACT
12-2026

Skills

  • Patient confidentiality
  • Collaboration and teamwork
  • Organizational skills
  • Answering customer questions
  • Data entry
  • Technical troubleshooting
  • Counter support
  • Teamwork and collaboration

Accomplishments

I have received many awards in sports (Soccer and cricket). As the team captain for both sports, I have extensive experience in leadership skills.


Scholarship in Sports

I was awarded the scholarship by Tuggeranong Vikings Cricket Club for playing for the u18 boys team at the age of 16. Not only was I the captain for the team but I also scored the most runs and got the most wickets.

Interests

  • Gym Workouts
  • Team Sports (Cricket, Soccer, Basketball)
  • Historical Exploration
  • Adventure Travel
  • Road Trips
  • Video Gaming
  • Playing Sports
  • Music
  • Photography

Timeline

Retail Pharmacy Assistant

Chemist Warehouse Majura Park
06.2022 - Current

Car Washer

Star Car Wash
04.2021 - 10.2021

Year 12 Completed -

Narrabundah College

Bachelor of Information Technology - Cyber Security

University of Canberra
Inas Naizer