INDAH NURSAFITRI
Hazeldene,WA
Summary
An enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
8
8
years of professional experience
Work History
General Duties
BP roadhouse Café Walpole, WA
10.2023 - Current
- Assist with daily operations and task as needed
- Provided excellent customer service to client
- Inspect and clean food preparation areas, such as equipment and work surfaces or serving areas to ensure safe and sanitary food handling practices
- Preparing in advance of cooking process
- Running the hot kitchen to cook fry and grill
- Ensure food is stored and cooked at correct temperature
- Maintain general cleanliness of the kitchen and dining areas
- Maintain inventory and order supply as necessary.
General Duties
Shell Denmark, WA
04.2023 - 10.2023
- Inspect and clean food preparation areas, such as equipment and work surfaces or serving areas to ensure safe and sanitary food handling practices
- Preparing in advance of cooking process
- Running the hot kitchen to cook fry and grill
- Ensure food is stored and cooked at correct temperature
- Maintain general cleanliness of the kitchen and dining areas.
In Room Dinning In Charge
Millennium Hotel, Doha Qatar
03.2018 - 11.2018
- Costumer service, ensuring and attaining guest needs and satisfaction
- Training and management of In Room Dinning staff
- Preparing food order from the kitchen to table tray
- Preparing weekly duty roaster, Daily/Weekly/Monthly inventory and stock requisition
- Sending daily report
- Ensure compliance with all health and safety matters and develop improvement for the business operation.
Waitress
Millennium Hotel, Doha Qatar
12.2017 - 03.2018
- Great and welcome the guest promptly in warm and friendly manner
- Escort and assist the guest going to the prepare seats
- Present the menu, take the order, do up selling, suggest what the specialty if the day
- Ensure guest are service within specific time
- Ensure attaining guest needs and satisfaction
- Thank and give find farewell to the guest and conveying anticipation for their next visit.
On the Job Trainee as Waitress/ Cashier
Gallery Restaurant, Ciputra World, Surabaya
11.2016 - 05.2017
- Great and welcome the guest promptly in warm and friendly manner
- Escort and assist the guest going to the prepare seats
- Present the menu, take the order, do up selling, suggest what the specialty of the day
- Ensure guest are service within specific time
- Ensure attaining guest needs and satisfaction
- Do the billing with Standard Operational Preparation (SOP)
- Thank and give find farewell to the guest and conveying anticipation for their next visit.
Education
Early Childhood and Care Certificate III - Childcare Educator
South Regional Tafe-Albany
WA08-2024
F&B Service
NCL Hotel School
Madiun, East Jawa01.2017
Skills
- Customer Service
- Food Preparation
- Stock Rotation
- Cleaning and sanitation
- Safe Food Handling
- Payment Processing
Languageskill
excellent, above average
Personal Information
- Gender: Female
- Nationality: INDONESIA
References
Available on request
Personal Qualities
I am a well presented, hard-working Lady who thrives at the chance to learn new skills. I have gained excellent communication skills and enjoy working with the public. I can do task in a professional and efficient manner. I learn well alongside others, and am sociable and easy to get along with. Learning with colleagues in sometimes stressful environments has helped me to build my personal confidence.
Languages
Indonesian
Native or Bilingual
English
Full Professional
Malay
Professional Working
Javanese
Native or Bilingual
Sinhales
Limited Working
Timeline
General Duties
BP roadhouse Café Walpole, WA
10.2023 - Current
General Duties
Shell Denmark, WA
04.2023 - 10.2023
In Room Dinning In Charge
Millennium Hotel, Doha Qatar
03.2018 - 11.2018
Waitress
Millennium Hotel, Doha Qatar
12.2017 - 03.2018
On the Job Trainee as Waitress/ Cashier
Gallery Restaurant, Ciputra World, Surabaya
11.2016 - 05.2017
Early Childhood and Care Certificate III - Childcare Educator
South Regional Tafe-Albany
F&B Service
NCL Hotel School
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