Indah
Melbourne,VIC
Summary
Personable Waiter with several years of experience in food and beverage industry. Intelligent and focused with in-depth knowledge of current menu items, ingredients, and preparation methods. Punctual and communicative individual driven to exceed sales goals and build long-term, loyal relationships with customers.
Overview
11
11
years of professional experience
Work History
Head Waiter
Lumbini Park
Buddhist Restaurant, Indonesia
06.2015 - 08.2019
- Maintained an accurate record of all orders taken by waitstaff.
- Took initiative to anticipate guest needs before they arose, ensuring excellent customer service at all times.
- Ensured that the dining area was properly set up with clean linens, silverware, and glassware.
- Managed daily operations of the host stand including reservations, seating arrangements, and greeting guests upon arrival.
- Provided assistance to bartenders in serving food items to guests when necessary.
Restaurant Waiter
Brastagi Restaurant
, Indonesia
03.2008 - 02.2011
- Greeted customers, provided menus and answered questions about menu items.
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
- Assisted guests with making food and beverage selections.
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
- Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
- Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
Education
Bachelor of Science - Education
Medan State University
Medan, Indonesia10-2019
Master of Education - General Studies
Monash University
Melbourne, VICSkills
- Team Supervision
- Table coordination
- Food Preparation
- Food station setup
- Guest Relations
- Customer Service Management
- Dish preparation
- Strong leadership
Timeline
Head Waiter
Lumbini Park
06.2015 - 08.2019
Restaurant Waiter
Brastagi Restaurant
03.2008 - 02.2011
Bachelor of Science - Education
Medan State University
Master of Education - General Studies
Monash University
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