Indeah-Vaye Davis
CLYDE,Select
Summary
Enthusiastic Student with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organisational skills to any setting.
Overview
5
5
years of professional experience
Work History
Kinship Care Intern
VACCA
Dandenong, VIC
11.2023 - 02.2024
- Coordinated referrals with other social service agencies and organizations that provide assistance to kin caregivers.
- Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
- Collaborated with social workers to support patients.
- Developed training materials, such as handouts, brochures, and presentations, related to kinship navigation services.
- Connected individuals with relevant community resources and coordinated referrals.
- Initiated contact with local courts and other government entities related to cases involving kin caregivers.
- Collaborated with local schools, health providers, legal professionals, and other relevant stakeholders to facilitate access to appropriate services for kinship families.
- Provided crisis intervention counseling when needed by clients seeking assistance through the kinship navigation program.
- Attended conferences and professional development opportunities related to issues impacting relative caregivers.
Social Worker Intern
VACCA
Preston, VIC
11.2022 - 02.2023
- Set specific goals for projects to measure progress and evaluate end results.
- Attended and participated in meetings and brainstorming sessions with team members.
- Interviewed witnesses involved in criminal investigations related to child abuse cases.
- Complied with HIPAA and confidentiality regulations when communicating with client family members, colleagues and external contacts.
- Supported social worker with client case management services.
- Observed court hearings involving child custody disputes between parents.
- Maintained confidential case documentation.
Retail Worker
Factorie
Maribynong, VIC
10.2022 - 11.2022
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
- Inspected merchandise for defects prior to display on sales floor or shipment to customers.
- Placed special orders or called other stores to find desired items.
- Increased sales through suggestive selling and persuasiveness.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Supported managers with organizing store and showcasing new items in eye-catching displays.
Dental Receptionist
Choice
Yarraville, VIC
06.2022 - 07.2022
- Answered and managed incoming calls and emails.
- Greeted patients, determined purpose of visit and directed to appropriate staff.
- Demonstrated proficiencies in telephone, e-mail, fax, and front-desk reception within high-volume environment.
- Responded to inquiries from patients regarding their accounts or dental services offered.
- Compiled and coded patient information or data in appropriate computer system.
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
- Scheduled and confirmed patient appointments and consultations.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Answered incoming calls, scheduled appointments, and confirmed patient visits.
- Arranged documents for insurance claims.
- Assisted in maintaining a clean reception area by tidying up furniture or vacuuming carpets regularly.
- Collected payments from patients and arranged payment schedules.
- Communicated with patients with compassion while keeping medical information private.
- Maintained master calendar and scheduled new appointments based on provider availability.
Wholesaler
IGA
Barham, NSW
05.2020 - 02.2022
- Answered questions and inquiries per shift regarding products, prices and availability.
- Followed instructions to properly arrange merchandise items.
- Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.
- Performed opening and closing duties such as counting cash drawers or setting alarms.
- Identified and quickly handled spill clean-up.
- Received incoming orders from vendors, checked accuracy of order against invoices.
Bakery Assistant
Barham Bakery
Barham, NSW
03.2019 - 04.2020
- Demonstrated knowledge of proper food handling techniques when preparing ingredients.
- Listened to guests to understand needs and help each person select optimal products and services.
- Tailored orders to address customer allergies and gluten concerns.
- Operated cash register accurately when processing customer payments.
- Operated POS system to process bakery sales transactions.
- Scrubbed and polished counters to remove debris and food.
- Maintained a clean and sanitary work area throughout the day.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Prepared hot and cold coffee drinks according to customer specifications.
- Utilized coffee maker, espresso machine and French press to prepare coffee.
- Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits.
Education
Bachelor of Science - Psychological Science
Federation University
Berwick, VIC10-2026
High School Diploma -
Barham High School
Barham, NSW11-2021
Skills
- Meeting Coordination
- Report Writing
- Scheduling
- Microsoft Office Suite
- Computer Skills
- Client Relationships
- Teamwork and Collaboration
- Interpersonal and Social Skills
- Problem-Solving
- Fast Learner
- Attention to Detail
- Telephone Etiquette
Accomplishments
- Excellence in Mathematics
- Excellence in English
- School Spirit
- Most Improved
Timeline
Kinship Care Intern
VACCA
11.2023 - 02.2024
Social Worker Intern
VACCA
11.2022 - 02.2023
Retail Worker
Factorie
10.2022 - 11.2022
Dental Receptionist
Choice
06.2022 - 07.2022
Wholesaler
IGA
05.2020 - 02.2022
Bakery Assistant
Barham Bakery
03.2019 - 04.2020
Bachelor of Science - Psychological Science
Federation University
High School Diploma -
Barham High School
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