Inderpreet Kaur

• Preparing employee compensation checks using payroll software.
• Calculating employee work hours.
• Calculated employee benefits and deductions to ensure accurate compensation.
• Ensuring taxes comply with company and state regulations.
• Preparing payroll reports.
• Prepared payroll reports to provide detailed insights on employee compensation.
• Collecting daily, weekly, and monthly employee timesheets.
• Entering and managing records of 100 employees.
• Ensured physical files of employee documents were systematically maintained for compliance. of new employee and already existing employees.
• Maintain records of new employee data in the company database (using MYOB).

• Identified and corrected price inconsistencies to maintain pricing accuracy
• Collaborated with other departments to verify and implement correct pricing
• Printed and organized tickets while updating prices on electronic shelf edge labels

• Managed customer phone calls regarding queries and complaints about one cards and online shopping
• Responded to customer emails regarding inquiries and concerns and replying emails related queries
• Processed and organized refunds for customers from both stores and online shopping related to stores and online shopping.
• Handling product complaints and product information and sending to relevant teams

• Complies and oversees the sale of liquor and age restricted goods.
• Ensure the shelves are stocked and presentable for our customers.
• Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
• Championed occupational health and safety practices, promoting a safe environment for customers and staff.
• Provided training and mentorship to new team members, fostering a collaborative environment.
• Ensure the shelves are stocked and presentable for our customers.
• Supervised daily operations, ensuring team adherence to company policies.
• Supervised daily operations to ensure compliance with safety and quality standards.
• Trained and mentored team members to enhance performance and efficiency.
• Implemented process improvements that streamlined workflows and reduced operational delays.
• Coordinated scheduling and resource allocation to optimize productivity levels.
• Monitored inventory levels, ensuring timely replenishment of supplies for seamless operations.

• Facilitated task distribution to enhance team productivity.
• Monitored team performance to identify areas for improvement and provide support
• Helping with training and development
• Assisting the team by performing the tasks with them
• Managed and resolved complaints to maintain positive relationships (from both staff and customers)
• Reported to senior management and personnel

• Receiving payment by cash, cheque, credit cards and vouchers
• Issued receipts, refunds, credits, or change to ensure customer satisfaction.
• Assisted customers by providing information and resolving complaints to enhance their shopping experience.
• Answering customers’ questions, and provided information on procedures or policies.
• Establishing or identifying prices of goods using cash registers and price scanners.
• Processing merchandise returns and exchanges.
• Maintained clean and tidy checkout area while performing general cleaning duties to promote a welcoming environment.

GPA: 74%

GPA: 62.68%