INDI SCHEFE
Roma,Australia
Summary
Friendly and approachable individual with strong customer service and administrative skills. Loves working with people young and old, however also works well an individual setting. Very reliable and eager to learn some new skills. Driven and motivated professional committed to applying a broad skill set to improve business performance. Thrives both independently and in team settings, using a strong work ethic to adapt quickly and align with company goals. Resourceful and results-oriented, with a passion for fostering growth, optimizing efficiency, and delivering increased value to services.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Housekeeper
Roma Explorers Inn
Roma Qld
05.2025 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
Receptionist
Roma Explorers Inn
Roma, QLD
05.2025 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Administrative Officer
Brandt Accounting
Roma, QLD
03.2024 - 05.2025
- Answered phone calls and emails from clients to address questions, complaints, and needs.
- Utilized computer software to complete various administrative tasks.
- Coordinated employee schedules and set dates for company meetings and appointments.
- Responded promptly to all customer inquiries via phone or email within established timeframes.
- Cleaning
Customer Service
Queensland country meats
Roma, QLD
12.2023 - 11.2024
- Sales transactions using point-of-sale software systems.
- Successfully completed all tasks as assigned by supervisors in a timely manner.
- Strictly followed company policies related to safe handling of food items at all times.
- Maintained cleanliness of butcher area throughout shift, ensuring compliance with health codes and regulations.
- Provided excellent customer service by responding courteously to inquiries from customers regarding product availability or pricing information.
Cafe Worker
Bear and Luca
QLD
05.2020 - 12.2023
- Cleaned and sanitized workstations, counters, steam tables and other equipment.
- Provided exceptional customer service while taking orders, serving food and drinks, and handling cash transactions.
- Provided the highest quality of service to customers at all times.
- Maintained cleanliness of cafe area by wiping down tables, restocking supplies, sweeping floors, and emptying trash receptacles.
- Demonstrated ability to work independently with minimal supervision as well as part of a team environment.
- Successfully completed opening and closing duties including counting money in the register drawer at end of shift.
- Optimized daily productivity through effective time management techniques.
- Assisted in training new employees on proper safety procedures, operating equipment, menu items.
- Handled multiple tasks simultaneously while maintaining focus on quality service delivery.
- Performed cleaning duties such as sweeping, mopped and washing dishes, to keep equipment, and facilities sanitary.
- Brewed coffee and tea and restocked creamers and sweeteners.
Education
High School Diploma - undefined
St. John's Roma
Roma11.2024
Skills
- Customer service
- Administrative support
- Attention to detail
- Problem-solving
- Time management
- Teamwork and collaboration
- Cleanliness and hygiene
- Computer skills
- Kitchen support
- Workplace safety
- Cash handling proficiency
- Order management
Certification
Cert three in business
Awards
Above 95% attendance at school
WORK EXPERIENCE
I did work experience for a week at St. John's kindy
Timeline
Housekeeper
Roma Explorers Inn
05.2025 - Current
Receptionist
Roma Explorers Inn
05.2025 - Current
Administrative Officer
Brandt Accounting
03.2024 - 05.2025
Customer Service
Queensland country meats
12.2023 - 11.2024
Cafe Worker
Bear and Luca
05.2020 - 12.2023
High School Diploma - undefined
St. John's Roma