India Brown
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
DuckPond Program Team Leader
All Ducks In A Row
01.2020 - Current
- Delegated daily tasks to team members to optimise group activity.
- Hired, mentored and monitored program staff.
- Built trusting relationships with both children and parents.
- Managed challenging behaviours from clients in a calm manner by utilising de-escalation techniques.
- Developed positive relationships with service users and maintained professional boundaries at all times.
- Curated daily plans and activities to cater to all children's likes and hobbies.
- Collected, arranged, and input information into database system.
- Promoted high standards through personal example to help each member understand expected behaviours and standards.
Disability Support Worker
All Ducks In A Row
08.2018 - Current
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Worked closely with therapists and other specialists to implement prescribed interventions consistently, leading to measurable improvements in client functioning.
- Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Drove clients safely to social activities and appointments.
- Entertained, conversed, and read aloud to keep patients mentally alert.
- Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.
Sales Representative
Eco Star Double Glazing
02.2018 - 06.2018
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Expanded customer base through cold calling, networking, and relationship building.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Negotiated contracts with clients and developed relationships with key personnel.
OSHC Educator
Ainslie Parklands Primary School
01.2017 - 12.2017
- Chose materials and developed lesson plans to enhance skills for individual students.
- Boosted cultural awareness by incorporating children's literature from world cultures.
- Fostered student curiosity and interest through creative hands-on activities.
- Helped students explore concepts with engaging, learning-focused activities.
- Established strong relationships with parents through regular communication, fostering a supportive network for student success.
Education
High School Diploma -
Ringwood Secondary College
Ringwood, VIC11.2014
Skills
- Flexible Schedule
- Teamwork and Collaboration
- Time Management
- Multitasking
- Organization
- Relationship Building
- Computer Skills
- Friendly
- Diversity and Inclusion
- Attention to Detail
References
References available upon request
Timeline
DuckPond Program Team Leader
All Ducks In A Row
01.2020 - Current
Disability Support Worker
All Ducks In A Row
08.2018 - Current
Sales Representative
Eco Star Double Glazing
02.2018 - 06.2018
OSHC Educator
Ainslie Parklands Primary School
01.2017 - 12.2017
High School Diploma -
Ringwood Secondary College
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