India Isaacs
McKinnon,VIC
Summary
A motivated waitress with an engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences.
Overview
6
6
years of professional experience
Work History
AFL field umpire (SMJFL and SFNL League)
SMJFL And SNFL
01.2018 - Current
- SNFL (seniors) footy field umpire MCG and Auskick umpire Nominated and participated in VFL leadership training program
- Stayed composed and professional in high-pressure and emotionally-charged situations with coaches, players and fans.
- Maintained control of games, for safe, timely event running.
- Navigated difficult situations using effective communication and explanation of game rules.
- Officiated games fairly and impartially using sound judgment and decision-making skills.
Waitress
Rossini Bistro Pizza & Pasta
12.2020 - 11.2023
- RSA certificate
- Barista certificate
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
Waitress
Mr. Brightside Cafe
01.2019 - 02.2020
- Used cash registers and credit card machines to cash out customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Work experience student
Endrim
08.2019 - 09.2019
- Contributed to in-flight projects utilizing my skills in Adobe Indesign, Adobe Illustrator, Pinterest, PDF Providing support to the design team on multiple projects (Shangri La, JLL Asia Pacific)
- Researching, creating mood boards, preparing documents, helping source products, and completing client briefs
- Concept and design development
- Attending client meetings
- Worked in team environment to maintain high levels of productivity.
- Took extensive notes to document lessons and further solidify learning objectives.
- Collaborated on group projects to complete professional deliverables.
Education
Year 12 -
Sacre Coeur
Glen Iris, VIC01.2021
Year 11 -
Sacre Coeur
Glen Iris, VIC01.2020
Year 10, VCE units 1&2 Biology (accelerated) -
Sacre Coeur
Glen Iris, VIC01.2019
Year 7 and 8 -
Kilvington Grammar School
Ormond, VIC01.2018
Skills
- Customer Service
- Order Accuracy
- Team Collaboration
- Enthusiastic
Volunteer Experience
- 2017-01-CURRENT, Sandy Point Surf Lifesaving Club Development Camp, Achieved IRB Crew Certificate, First Aid Certificate, & Advanced Resuscitation Certificate
- 2017-01- CURRENT, Phillip Island Surf Life Saving Club, Achieved SLS Bronze Medallion
- 2018-08, Bubbles childcare community service, Malvern East, Assisted the childcare workers with daily tasks, engaging activities with the children
- 2018-12, Indigenous immersion program, Cape York, Fundraised over $1,000 to aid in materials needed for building projects for the remote communities.
Timeline
Waitress
Rossini Bistro Pizza & Pasta
12.2020 - 11.2023
Work experience student
Endrim
08.2019 - 09.2019
Waitress
Mr. Brightside Cafe
01.2019 - 02.2020
AFL field umpire (SMJFL and SFNL League)
SMJFL And SNFL
01.2018 - Current
Year 12 -
Sacre Coeur
Year 11 -
Sacre Coeur
Year 10, VCE units 1&2 Biology (accelerated) -
Sacre Coeur
Year 7 and 8 -
Kilvington Grammar School
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