Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

India Stork

Berwick

Summary

Enthusiastic hard worker eager to contribute to team success through hard work, attention to detail, initiative, excellent organisational skills and experience working in different fields of work including construction, healthcare, retail, beauty and caretaking. Clear understanding of professionalism and customer service, motivated to learn, grow and excel in a company.

Overview

8
8
years of professional experience

Work History

Office Administration Assistant

ProPlumb
06.2024 - 02.2025
  • Managed and organized daily schedules for plumbers, ensuring adequate coverage for all appointments.
  • Coordinated plumbing jobs with construction managers and clients, adjusting schedules as needed.
  • Monitor project timelines, ensuring that the plumbing team adheres to scheduled timeframes and responds promptly to any changes.
  • Contact suppliers to place orders for plumbing materials and equipment, ensuring timely delivery.
  • Confirm receipt of all materials upon delivery and ensure that the right items were delivered in the correct quantities. Communicate any discrepancies in deliveries to the suppliers and arrange for corrections.
    Tracking Work Hours:     Collect time sheets or digital clock-in/clock-out data from employees.
    Ensure accuracy in recording hours worked for plumbers, office staff, and other personnel.
  • Act as the main point of contact between the plumbing company and construction managers of various building companies.
  • Coordinate with construction managers to understand project requirements, timelines, and any changes that might impact plumbing work.
  • Ensure consistent and clear communication to resolve any issues, delays, or discrepancies related to plumbing work.


Receptionist Administrator

Berwick Physiotherapy
08.2021 - 08.2023
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled complaints and questions, and re-directed calls to other team members.
  • Acted as first point of contact for prospective clients, insurance companies and other allied health professionals.
  • Assisted physiotherapists in any day to day needs.

Woolworths Front End Team Member

Woolworths Group
04.2018 - 08.2021
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility and initiative.
  • Proven ability to learn quickly and adapt to new situations.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Babysitter

Berwick Bathroom Renovations
01.2020 - 03.2021
  • Communicated positively with children and guardians.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Planned fun outings and educational activities to keep children entertained.
  • Prepared healthy, age-appropriate snacks and meals.

Hairdressing Assistant

Hair Endeavours
01.2017 - 12.2017
  • Assisted hairdressers with cutting, colouring, and styling hair to maintain salon workflow efficiency.
  • Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
  • Answered telephone calls to provide information and schedule new appointments.
  • Checked in with clients to confirm comfort throughout appointments and services.

Education

Completion of VCE Unscorred -

Berwick Secondary College
Berwick, VIC
12.2020

Certificate II in VET Small Business - Business Management

Chisholm Institute
Berwick, VIC
12.2019

Skills

  • Software Automation
  • Staff Training
  • Scheduling
  • Payroll tracking
  • Office Cleaning
  • Customer service
  • Takes initiative
  • Computer proficiency
  • Facility Management
  • Ability to work independently as well as team orientated
  • Time management and punctual
  • Cooperative team member
  • Flexible and adaptable
  • Leadership
  • Excellent work ethic

References

Abbi Hicken (ProPlumb HR Manager)

5940 2477


Julie Mansfield (Berwick Physiotherapy Manager) 

9707 1855


Taitym Ballantine (Woolworth's front end manager)

8793 3343


Stella Dikeos (Berwick College year 12 coordinator)

876 8100


Timeline

Office Administration Assistant

ProPlumb
06.2024 - 02.2025

Receptionist Administrator

Berwick Physiotherapy
08.2021 - 08.2023

Babysitter

Berwick Bathroom Renovations
01.2020 - 03.2021

Woolworths Front End Team Member

Woolworths Group
04.2018 - 08.2021

Hairdressing Assistant

Hair Endeavours
01.2017 - 12.2017

Completion of VCE Unscorred -

Berwick Secondary College

Certificate II in VET Small Business - Business Management

Chisholm Institute

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