Indiah Wishart
MELBOURNE,VIC
Summary
I am extremely motivated and mature with a strong background in hospitality and customer service. I enjoy working with people and take pride in creating positive experiences for every customer. I’m confident communicating with others, handling challenging situations and staying organised in busy environments. I’m reliable, approachable and a strong team player, with a genuine willingness to learn, take initiative and always give my best.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Disability Caretaker
Self Employed
04.2021 - Current
- Arranged transportation services for medical appointments and recreational outings for the individuals under my care.
- Collaborated with interdisciplinary team to evaluate and refine care plans, ensuring responsiveness to feedback from all parties involved.
- Worked closely with the interdisciplinary team to assess the effectiveness of care plans making adjustments as needed based on feedback from all parties involved.
- Monitored client medications to ensure proper administration and adherence to prescribed schedules, supporting overall health management.
Cabin Crew Member
Virgin Australia
06.2024 - 10.2025
- Delivered high-end service to business class passengers, seizing every opportunity.
- Enhanced customer satisfaction through exceptional in-flight service and prompt issue resolution.
- Proactively identified potential passenger issues, improving overall comfort and satisfaction during flights.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Facilitated teamwork during debriefings through active participation in debriefings and sharing constructive feedback for continuous improvement.
- Improved communication among cabin crew among cabin crew by implementing effective information relay protocols for smoother operations.
- Contributed to seamless flight experiences, ensuring timely departures and arrivals.
Dance Teacher
BAM Arts Inc
01.2022 - 09.2024
- Developed tailored routines to enhance dancer strengths and support individual growth.
- Cultivated student relationships, promoting self-confidence through dance instruction.
- Built strong student relationships to promote self-confidence and engagement in dance.
- Adapted teaching methods to effectively address diverse learning styles and enhance understanding.
Cabin Crew Member
Qantas Link
10.2023 - 01.2024
- Resolved passenger issues, significantly improving customer satisfaction and overall experience.
- Promoted safety by strictly following airline regulations and company policies for all.
- Ensured safety through strict adherence to airline regulations and company policies.
- Resolved passenger issues effectively, enhancing overall customer satisfaction and experience.
Cafe Worker
Mr Franks
02.2022 - 10.2023
- Enhanced customer satisfaction by providing exceptional service in a welcoming environment.
- Prepared high-quality beverages and food using espresso machines and kitchen equipment.
- Resolved customer complaints quickly, boosting overall satisfaction and loyalty to the cafe.
- Trained new staff on operational procedures and effective customer interaction techniques.
- Managed inventory and restocked supplies, reducing waste and enhancing operational efficiency.
- Resolved customer complaints promptly, increasing overall satisfaction and fostering loyalty to the cafe.
Hospitality Worker
Le Capucin Portsea
06.2020 - 01.2022
- Ensured cleanliness standards by sweeping, mopping, and emptying trash, contributing to a welcoming environment.
- Fostered relationships with regular customers, enhancing loyalty and repeat business.
- Maintained organized workspace, minimizing risks and promoting safety for team and guests.
- Prepared food and beverages while adhering to safety and quality standards.
- Maintained an organized workspace, reducing risks and enhancing safety.
- Fostered relationships with regular customers, driving loyalty and encouraging repeat business.
Salon Assistant
Euphoria Hairstyles
09.2019 - 07.2021
- Prepared clients for services by assisting with hair service setups, enhancing overall experience.
- Maintained sanitized tools and organized workstations daily, supporting stylists' efficiency.
- Created a welcoming atmosphere, fostering client loyalty and repeat business.
- Enhanced client readiness by assisting with hair service preparations.
- Maintained cleanliness of salon environment, contributing to positive client experiences and satisfaction.
- Processed payments efficiently, ensuring quick transactions for all customers.
Kitchen Hand
Karingal Football Club
07.2018 - 09.2018
- Washed dishes and kitchen equipment thoroughly to uphold hygiene standards.
- Maintained stock of sanitized dishes and utensils to meet customer demand.
- Ensured cleanliness by washing dishes and kitchen equipment thoroughly.
- Kept workspaces clean and organized to promote safety and efficiency.
- Kept workspaces clean and trash-free to enhance productivity and safety.
Food and Beverage Attendant
Craft and Co Farm
06.2017 - 01.2018
- Enhanced guest satisfaction by promptly greeting and seating visitors with warmth.
- Increased guest satisfaction by promptly greeting and seating visitors with warmth.
- Maintained cleanliness by regularly cleaning dining areas and ensuring sanitation standards were met. by efficiently clearing tables and wiping surfaces after use.
- Built customer loyalty through strong relationships with regular patrons.
- Provided exceptional service in high-pressure dining situations.
Skills
- Cabin safety compliance
- Safety awareness
- Emergency procedures
- Passenger service focus
- Customer assistance
- Customer issue resolution
- Proactive problem-solving
- Team collaboration
- Reliability and punctuality
- Administrative tasks
Certification
- First Aid Certification
- CPR/AED Certification
- Working with children check
- RSA
- Full Victorian Licence
References
- Gina, Hristidis, Mr Franks, givax@hotmail.com, 61418850500, Boss
- Mykaela, Petrie, Craft And Co Farm, mykaela.petrie99@gmail.com, 0420367001, Co Worker
Timeline
Cabin Crew Member
Virgin Australia
06.2024 - 10.2025
Cabin Crew Member
Qantas Link
10.2023 - 01.2024
Cafe Worker
Mr Franks
02.2022 - 10.2023
Dance Teacher
BAM Arts Inc
01.2022 - 09.2024
Disability Caretaker
Self Employed
04.2021 - Current
Hospitality Worker
Le Capucin Portsea
06.2020 - 01.2022
Salon Assistant
Euphoria Hairstyles
09.2019 - 07.2021
Kitchen Hand
Karingal Football Club
07.2018 - 09.2018
Food and Beverage Attendant
Craft and Co Farm
06.2017 - 01.2018