Indiana Hinze
Warwick,QLD
Summary
Detail-oriented team player with a background in educational support and administrative roles. Known for exceptional time management and professionalism, dedicated to enhancing student learning and operational efficiency in educational settings.
Overview
2
2
years of professional experience
2
2
Certifications
Work History
Teacher assistant
Allora state school
Allora, Qld
01.2026 - Current
- Assisted teachers in classroom management and student engagement activities.
- Supported individualized learning plans for diverse student needs and abilities.
- Supervised students during lunch, recess, and other non-classroom settings.
- Supervised children and participated with children in activities.
- Established positive relationships with students, parents, fellow teachers and school administrators.
- Helped students master learning concepts through one-on-one and small group tutoring.
- Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
- Provided individualized and small group support to reinforce classroom topics and promote student learning.
- Worked one-on-one with special needs students to help navigate through school challenges.
Kitchen Hand
Killarney pub
Killarney , QLD
01.2026 - Current
- Assisted chefs with food preparation and ingredient organization.
- Maintained cleanliness of kitchen equipment and workstations.
- Handled dishwashing duties to support kitchen operations.
- Stocked supplies and ingredients to ensure efficient workflow.
- Supported team during busy service periods by preparing garnishes.
- Followed safety guidelines for food handling and sanitation practices.
- Communicated effectively with kitchen staff to coordinate tasks.
- Cleaned dishes, pots, pans and utensils.
- Swept and mopped floors to maintain cleanliness in the kitchen area.
Receptionist
WIRAC YMCA
Warwick, QLD
10.2023 - 06.2025
- Greeted and assisted visitors at the front desk with a welcoming demeanor.
- Managed phone calls, directing inquiries to appropriate staff members promptly.
- Scheduled appointments and maintained calendars for various programs and services.
- Processed membership registrations and payments using the facility's software system.
- Maintained cleanliness and organization of the reception area for a professional appearance.
- Coordinated communication between departments to enhance service efficiency.
- Provided information on programs, services, and events offered by the YMCA community center.
- Assisted in resolving member concerns with empathy and effective communication skills.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Updated and recorded customer or client information to maintain accounts.
- Performed data entry tasks into various computer systems accurately and promptly.
Education
Certificate IV - Youth Work
TAFE Queensland
QLD11-2025
Certificate III - Ageing And Disability
TAFE Warwick
QldSkills
- Individualized support
- Effective communication
- Time management
- Team collaboration
- Small group and individual assistance
- Positive attitude
- Reading and writing support
- Administrative and clerical support
- Professionalism
- Communication and interpersonal skills
- Active listening
- Promoting social and emotional development
- Scheduling and organization
Certification
Blue card
Timeline
Teacher assistant
Allora state school
01.2026 - Current
Kitchen Hand
Killarney pub
01.2026 - Current
Receptionist
WIRAC YMCA
10.2023 - 06.2025
Certificate IV - Youth Work
TAFE Queensland
Certificate III - Ageing And Disability
TAFE Warwick