Indiana Stojanovski

Facilitated accurate and efficient loan setups for customers.

Organized client insurance policies to optimize coverage options.

Promoted purchases of extended warranties and roadside assistance, enhancing customer satisfaction.

Assisted in closing sales deals, driving revenue growth.

Ensured all transaction paperwork complied with regulations, including cash and finance.

Delivered exceptional customer experiences throughout all processes.

• Greeted visitors and answered incoming calls in a professional manner.
• Managed appointment scheduling for service and sales departments efficiently.
• Maintained organized filing systems for customer records and documents.
• Assisted customers with inquiries about vehicle services and products.
• Coordinated communication between staff and clients to enhance service delivery.

• Guided customers in selecting sunglasses and accessories based on individual needs.
• Maintained visually appealing product displays to enhance shopping experience.
• Processed sales transactions accurately through point-of-sale systems.
• Educated customers on product features to facilitate informed purchasing decisions.
• Collaborated with team members to achieve store sales targets and elevate service standards.
• Managed inventory by restocking merchandise and organizing storage areas efficiently.
• Resolved customer inquiries and issues promptly to foster loyalty and satisfaction.
• Trained new staff on store policies and effective customer service techniques.

• Provided product knowledge support to enhance customer satisfaction.
• Processed transactions efficiently at cash register.
• Advised customers on makeup, skincare, and specific medications.
• Promoted enrollment in Sisterhood Foundation to increase membership engagement.