Summary
Overview
Work History
Education
Skills
Timeline
Generic

Indiana Thomas

Traralgon

Summary

I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. I am willing to take on added responsibilities to meet the team's goals. I am an outgoing student currently pursuing a degree in Business (event management) who is successful in building strong relationships and achieving positive customer satisfaction. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

4
4
years of professional experience

Work History

Sales Associate

Simonds Homes
04.2023 - Current
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Developed new client relationships by actively engaging with potential customers and highlighting benefits of our business.
  • Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
  • Responded to telephone and in-person requests for information.
  • Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
  • High use of technology and services such as CRM to input client data.

Reference, Ainsley Quinn. 0402353591

Cinema Worker

Reading Cinemas
12.2022 - 01.2024
  • Managed inventory efficiently, ensuring adequate stock levels of food, beverages, and supplies at all times.
  • Enhanced customer experience by providing exceptional service and maintaining a clean, welcoming environment.
  • Handled customer inquiries professionally and knowledgeably, resolving issues promptly to maintain positive relationships with patrons.
  • Collaborated with team members to maintain theater cleanliness during busy periods, resulting in higher guest satisfaction ratings.

Reference, Maddison Matters. 0421095660

Shop Assistant

Traralgon News And Lotto
06.2022 - 03.2023
  • Completed daily tasks accurately and on-time to support shop needs.
  • Maintained a clean and organized shop floor, optimizing space for ease of customer navigation..
  • Provided excellent customer service, promptly addressing inquiries and resolving issues.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Reference, Gary Garth. 0439661796

Shop Assistant

Cheesecake Shop
07.2020 - 04.2021
  • Completed daily tasks accurately and on-time to support shop needs.
  • Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
  • Checked incoming orders and organized new stock.
  • Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
  • Verified accuracy of orders while meeting strict deadlines on producing completed products.

Reference, Harry. 0405095201

Education

Bachelor of Business - Event Management

Deakin University
Melbourne, VIC
10.2026

High School Diploma -

Lavalla Catholic College
Traralgon
11.2023

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • CRM software proficiency
  • Attention to Detail

Timeline

Sales Associate

Simonds Homes
04.2023 - Current

Cinema Worker

Reading Cinemas
12.2022 - 01.2024

Shop Assistant

Traralgon News And Lotto
06.2022 - 03.2023

Shop Assistant

Cheesecake Shop
07.2020 - 04.2021

Bachelor of Business - Event Management

Deakin University

High School Diploma -

Lavalla Catholic College
Indiana Thomas