Indieya Sitoou
Summary
Analytical and strategic with problem-solving and time management skills. Organised, efficient and always willing to go the extra mile to meet expectations.
Overview
3
3
years of professional experience
Work History
Sales Assistant
Smoothie Co
02.2023 - Current
- On Saturdays and Sundays I go to either Sydney or Newcastle to work with the manager at different events. I set up event facilities and equipment, clean areas, and organise supplies in preparation for the day. I have learnt different techniques to perfect a variety of recipes for smoothies and juices on the menu and maintained up-to-date product knowledge. I often serve as a first point of contact by greeting customers, giving recommendations and completing transactions. Providing exceptional customer service to all customers is a huge part of this job because most events are community markets. I coordinate with the manager to help customers, achieving efficient operations and high customer satisfaction.
Sales Assistant
Lush Fresh Handmade Cosmetics
12.2022 - Current
- I assist customers with prompt and polite support while communicating their cosmetic needs regarding shower and bath products, skincare, and haircare. Working at Lush requires the staff to establish a rapport with customers using active listening and interpersonal skills because of the personal and connective nature of the work environment and company. I work well independently as well as collaboratively and this is essential when working in a retail environment because of the specific responsibilities my role calls for.
Sales Assistant
Johnson's Farmgate
02.2021 - 01.2023
- I worked at my local farmers market every week from 5am on a Sunday with Johnson's Farmgate. This included unloading the vegetable and dairy stock from the truck, setting up the market stall, putting through sales by remembering prices and counting up the total by applying mental math. Fielding customer questions to share information about products, availability, and pricing was very important to this job because customers held high value to where the produce was grown and how it was grown.
Education
Bachelor of Nursing -
University of Newcastle
Gosford, NSW12.2025
Higher School Certificate -
St Joseph's Catholic College
East Gosford, NSW10.2022
Skills
- Complex Problem-Solving
- Flexible Hours
- Opening and Closing Procedures
- Excellent communication
- Organisational skills
- Adaptability
- Active listening
- Product knowledge
- Goal-oriented
Timeline
Sales Assistant
Smoothie Co
02.2023 - Current
Sales Assistant
Lush Fresh Handmade Cosmetics
12.2022 - Current
Sales Assistant
Johnson's Farmgate
02.2021 - 01.2023
Bachelor of Nursing -
University of Newcastle
Higher School Certificate -
St Joseph's Catholic College
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