Summary
Overview
Work History
Education
Skills
Affiliations
Extracurricular
References
Timeline
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INDIGO BARTER

Gympie,Queensland

Summary

Dynamic individual with efficiency in fast-paced environments and a track record of enhancing guest experiences at Red Hotels England. Excelled in problem-solving and guest Client query resolution, improving customer satisfaction. Skilled in beverage preparation and working as a team towards a common goal, adept at meeting diverse client needs. Demonstrated excellence in both team collaboration and independent roles, striving for positive outcomes.

Overview

4
4
years of professional experience

Work History

F & B Hostess (Section Waitress)

Red Hotels
Cornwall, England
07.2024 - 09.2024
  • Company Overview: 5-star hotel located in the heart of Mawgan Porth, Cornwall.
  • Setting tables, greeting, seating guests, and accurately taking and relaying orders.
  • Personalised guest dining experience from start to finish in the assigned restaurant section.
  • The role included serving large tables and assisting with events (weddings and birthdays).
  • Shifts included assisting the bakery section by making and serving coffees (steaming milk and pulling shots)also included plating pastries.

Waitress

Leela
Noosaville, Queensland
04.2024 - 07.2024
  • Standard waitressing duties include cleaning and clearing tables, arranging table settings, greeting customers, delivering food and drinks, pouring and serving alcoholic beverages, and handling cash and payment methods.

Investment Service Officer & Personal Assistant

Ascendia Wealth
Noosa, Queensland
12.2023 - 07.2024
  • Collaborate with a financial advisor to maintain client portfolios.
  • Perform administrative duties such as data entry, scheduling meetings, and responding to phone and email inquiries.
  • Provide client support through verbal and written communication to resolve issues and queries.

All-rounder Cafe Attendant

Little Parliament Cafe
Rainbow Beach , Queensland
08.2020 - 01.2022
  • Serving customers, standard waiting of tables, floor work, POS work, and cash handling.
  • Preparation of bakehouse items, pulling coffee shots, and assistant barista.
  • Trained by Sunshine Coast Coffee Roastery during work hours
  • Prepared food and beverages according to customer specifications.

Education

Bachelor of Business/ Bachelor of Creative Industries -

Queensland University of Technology
01.2029

Victory College
11-2023

Skills

  • Coachable
  • Efficient in fast-paced environments
  • Active Listening
  • Problem solving
  • Takeout order processing
  • Payment processing
  • Beverage preparation
  • Food running
  • Greeting guests
  • Menu presentation

Affiliations

  • In Progress: Central Queensland University (online) - Certificate 3 in Business.
  • Responsible Service of Alcohol (RSA) Certificate - Club Training Australia (2024)
  • Responsibly sell and serve alcohol with respect to laws concerning the sale and consumption of Alcohol.
  • Coffee Training - Sunshine Coast Coffee Roastery (2022)
  • Basic Barista skills taught while working at Little Parliament, Rainbow Beach

Extracurricular

Cross Country, 2017-2019 Athletics, 2017-2019 Noosa Community Run Club, 2024

References

  • Sherman Jenner, Owner & Chief Financial Officer, Ascendia Wealth, sherman.jenner@ascendia.com.au
  • Laura Bagnall, Curriculum Coordinator, Victory College, l.bagnall@victorycollege.com
  • Sebastian Clark, Restaurant Manager, Wild Cafe, Bedruthan Hotel (Red Hotels), Cornwall, England, sclark@bedruthan.com

Timeline

F & B Hostess (Section Waitress)

Red Hotels
07.2024 - 09.2024

Waitress

Leela
04.2024 - 07.2024

Investment Service Officer & Personal Assistant

Ascendia Wealth
12.2023 - 07.2024

All-rounder Cafe Attendant

Little Parliament Cafe
08.2020 - 01.2022

Bachelor of Business/ Bachelor of Creative Industries -

Queensland University of Technology

Victory College
INDIGO BARTER