I am a dynamic and versatile professional with a proven track record. Excelling in customer service and multitasking, I thrive in managing high-paced environments and consistently deliver exceptional service through effective communication and strong teamwork. Skilled in both leadership and hands-on roles, I ensure operational excellence and client satisfaction. Focused and mature, I consistently complete tasks to a high standard and strive for excellence in every situation. My extensive experience spans a variety of environments, which has honed my excellent communication skills and confidence in diverse workplace settings.
As a bartender in a high-paced environment, I maintain professionalism while preparing drinks, engaging with customers, and ensuring a welcoming atmosphere. I manage the bar, handle transactions, and adhere to health and safety standards. I also train new staff and resolve customer complaints, ensuring excellent service through strong multitasking and communication skills.
Co-managing Seven Seas Cleaning in a partnership, I handle invoices, scheduling, and customer satisfaction. My role also includes training and managing staff, ensuring efficient operations and high service standards.
Working as a contractor, I am primarily responsible for delivering flower bouquets for one of Zoom’s largest clients. My duties include ensuring timely and accurate deliveries while maintaining the quality and presentation of the bouquets. I provide excellent customer service, addressing any delivery issues promptly to ensure client satisfaction. I coordinate with the florist team to manage orders efficiently. This role demands strong organizational skills, attention to detail, and the ability to work under tight deadlines.
I worked as both front of house and kitchen hand, where I wait tables, take orders, and prepare takeaway meals. My role involves ensuring customer satisfaction through attentive service and efficient kitchen support, including meal preparation and packaging.
I handled everything from kitchen duties and waitressing to food preparation and production in our family business. This includes working across various environments such as markets, festivals, and warehouses.
2024: NDIS screening, police check, working with children check
2021: Responsible Service of Alcohol (NSW, VIC)
2018: Save a Mate course by Australian Red Cross, Skills4Life with Byron Youth Service