Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Indigo Goss

Torquay,VIC

Summary

I am a dynamic and versatile professional with a proven track record. Excelling in customer service and multitasking, I thrive in managing high-paced environments and consistently deliver exceptional service through effective communication and strong teamwork. Skilled in both leadership and hands-on roles, I ensure operational excellence and client satisfaction. Focused and mature, I consistently complete tasks to a high standard and strive for excellence in every situation. My extensive experience spans a variety of environments, which has honed my excellent communication skills and confidence in diverse workplace settings.

Overview

9
9
years of professional experience

Work History

Bartender and Floor Staff

Ocean Grove Bowls Club
10.2023 - Current

As a bartender in a high-paced environment, I maintain professionalism while preparing drinks, engaging with customers, and ensuring a welcoming atmosphere. I manage the bar, handle transactions, and adhere to health and safety standards. I also train new staff and resolve customer complaints, ensuring excellent service through strong multitasking and communication skills.

Cleaning Manager

Seven Seas Cleaning
02.2023 - Current

Co-managing Seven Seas Cleaning in a partnership, I handle invoices, scheduling, and customer satisfaction. My role also includes training and managing staff, ensuring efficient operations and high service standards.

Courier Contractor

Zoom Couriers
09.2022 - 08.2023

Working as a contractor, I am primarily responsible for delivering flower bouquets for one of Zoom’s largest clients. My duties include ensuring timely and accurate deliveries while maintaining the quality and presentation of the bouquets. I provide excellent customer service, addressing any delivery issues promptly to ensure client satisfaction. I coordinate with the florist team to manage orders efficiently. This role demands strong organizational skills, attention to detail, and the ability to work under tight deadlines.

Waitress

La Bottega Byron Bay
02.2021 - 09.2021

I worked as both front of house and kitchen hand, where I wait tables, take orders, and prepare takeaway meals. My role involves ensuring customer satisfaction through attentive service and efficient kitchen support, including meal preparation and packaging.

Front of House Employee

Hari Har Chai
01.2015 - 08.2020

I handled everything from kitchen duties and waitressing to food preparation and production in our family business. This includes working across various environments such as markets, festivals, and warehouses.

Education

High School Diploma -

Byron Bay High School
Byron Bay, NSW
09.2020

Skills

  • Strong multitasking
  • Customer Service
  • Highly reliable
  • Clear and effective communication
  • Patience and Tolerance
  • Strong teamwork
  • Reliable and Responsible
  • Time management
  • Empathetic and Kind
  • Resilience and adaptable

Additional Information

2024: NDIS screening, police check, working with children check
2021: Responsible Service of Alcohol (NSW, VIC)
2018: Save a Mate course by Australian Red Cross, Skills4Life with Byron Youth Service

Timeline

Bartender and Floor Staff

Ocean Grove Bowls Club
10.2023 - Current

Cleaning Manager

Seven Seas Cleaning
02.2023 - Current

Courier Contractor

Zoom Couriers
09.2022 - 08.2023

Waitress

La Bottega Byron Bay
02.2021 - 09.2021

Front of House Employee

Hari Har Chai
01.2015 - 08.2020

High School Diploma -

Byron Bay High School
Indigo Goss