Indigo Hall
Adelaide,SA
Overview
5
5
years of professional experience
3
3
years of post-secondary education
6
6
Certifications
Work History
FOH/Food Running
Minimono Noodle Bar
11.2022 - 03.2023
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
Glassy/Bar Staff
Precinct Nightclub
04.2022 - 02.2023
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Kept bar presentable and well-stocked to meet customer needs.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Served high customer volumes during special events, nights, and weekends.
FOH/Food Running/Bar Staff
Kyoku Yakiniku
05.2022 - 01.2023
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Mixed unique and interesting cocktails for customers, including bar specials.
Shift Supervisor
KFC
06.2018 - 05.2022
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
Education
Bachelor of Arts - Languages
University of South Australia
02.2021 - Current
Skills
Customer Service (both over the phone and face to face)Team managementAdaptabilityCash managementInventory controlStore-based securityEffective communication skillsExperience working towards KPI’s
Certification
RSA - QLD WA SA NT - SITHFAB002
Timeline
FOH/Food Running
Minimono Noodle Bar
11.2022 - 03.2023
FOH/Food Running/Bar Staff
Kyoku Yakiniku
05.2022 - 01.2023
Glassy/Bar Staff
Precinct Nightclub
04.2022 - 02.2023
Bachelor of Arts - Languages
University of South Australia
02.2021 - Current
Shift Supervisor
KFC
06.2018 - 05.2022