Indira Shakenova

- Developed and managed project objectives, timelines, budgets, and verification plans for prototypes, including tests and parameters.
- Oversaw external verification processes, ensuring compliance with contracts and integrated customer requirements into project scope.
- Prepared detailed product verification and validation reports, defined spare parts and consumables, and managed safety protocols and technical documentation.
- Created marketing communication materials, updated business opportunities and cases, and established sales structures with business calculations.

- Develop and execute business plans, sales targets, and pricing strategies to increase market share across diverse regions.

- Provide leadership and clear direction to team members, stakeholders, and Customer Centers, supporting them with expertise during the quotation process.

- Drive the Data as a Service offering, develop performance metrics, and collaborate with Geoscience and Product Management teams for application support and product launches.

- Monitor market trends and competitors, ensure compliance with radiation regulations, and prepare training materials for standardized operational reporting.

· Give clear directions and instructions to team members and stakeholders.

· Clarify the duties, roles, and functions of team members.

· Create and implement project plans and execution.

· Encourage contributions and input from team members and other key stakeholders on the project.

· Control expenses and increase consolidated gross profit; responsible for P&L (Profit and Loss).

· Control inventory levels.

· Implement changes to plans when needed.

· Hire team members effectively.

· Manage drilling and service teams.

· Maintain direct and open interaction with line managers to ensure all project resources are available, and negotiate amendments to project plans for optimal outcomes.

· Direct the team toward achieving common goals.

· Delegate work effectively.

· Monitor project progress.

· Conduct regular meetings.

· Engage in capital equipment sales.

· Align with trade compliance requirements.

· Resolve supply chain problems.

- Working together with the Global Marketing Manager in Sweden

- Created a Customer Lifetime Value concept which increases profit by 3%

- Presenting to Vice-President of Marketing Parts and Service Division Asia-Pacific region

· Proactively identify spare parts needs for existing and potential customers based on their fleet.

· Coordinate the development of all parts and service products, tailoring sales activities to meet the needs of customers in the assigned region.

· Develop a sales growth plan to increase Customer Share in the assigned territory.

· Identify, establish, and maintain contact with decision-makers in existing and potential customers.

· Foster relationships based on mutual commitment to ensure long-term cooperation and ongoing orders.

· Coordinate activities with colleagues from other departments and divisions to resolve customer issues and ensure satisfaction.

· Conduct mapping of Kazakhstan, Tajikistan, and Uzbekistan to identify potential business opportunities, customer segments, and competitors (Territory Management).

· Conduct frequent customer meetings/visits, with 70% of time dedicated to business trips.

· Collaborate closely with the Customer Care team regarding parts orders and deliveries, ensuring fulfillment of obligations and promises to customers.

· Maintain close contact with Distribution centers/Product companies and provide marketing feedback from Central Asia.

· Search for and acquire new customers for the Parts and Service department.

· Take responsibility for accounts receivable days.

Oversee the signing of contracts between customers and Epiroc Central Asia LLP or Product Company in case of indent sales.