Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Indra Aruvali

Indra Aruvali

Melbourne

Summary

Dynamic hospitality professional with expertise in customer service and food and beverage operations. Proven ability to enhance guest experiences through effective communication and teamwork. Strong skills in order accuracy, time management, and adaptability, contributing to high productivity in fast-paced environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Waitress

Chatter Box Cafe
05.2025 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.

Waitress

Stella Pizza Cafe
03.2025 - Current
  • Greeted customers and provided menus.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Took orders for food and drinks and delivered them to guests.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Stocked service areas with supplies during slow periods.

Waitress

Restaurant Gastronoom
01.2024 - 09.2024
  • Resolved issues swiftly, enhancing customer satisfaction ratings.
  • Facilitated communication across departments, improving collaboration and efficiency.
  • Coordinated events to elevate company visibility and community engagement.
  • Leveraged data analytics to optimize pricing strategies, maximizing revenue per room.
  • Cultivated strong relationships with local businesses, driving community engagement.

Administrator

Pärnu Hotell
03.2022 - 08.2022
  • Maintained cleanliness and organization to ensure a welcoming atmosphere for guests.
  • Developed strong relationships with regular customers, fostering loyalty and repeat business.
  • Managed high-volume tables efficiently, enhancing the overall dining experience for guests.

Education

High School Diploma -

Koidula Gymnasium
05.2024

Skills

  • Customer service and communication
  • Organizational and multitasking skills
  • Team collaboration and leadership
  • Problem-solving and conflict resolution
  • Hygiene and food safety knowledge
  • Strong multitasking
  • Barista and coffee preparation

Certification

  • Barista Coffee Master Class, Complete Hospitality Training (Vic) Pty Ltd- Issued: 15 May 2025 (SITHFAB025)
  • Statement of Attainment, Complete Hospitality Training (Vic)- Issued: 15 May 2025 (SITXFSA005)
  • Responsible Service of Alcohol (RSA)- Victoria- Completed: 25 February 2025 (SITHFAB021)



Languages

English
Full Professional
Estonian
Native or Bilingual
Russian
Elementary

Timeline

Waitress

Chatter Box Cafe
05.2025 - Current

Waitress

Stella Pizza Cafe
03.2025 - Current

Waitress

Restaurant Gastronoom
01.2024 - 09.2024

Administrator

Pärnu Hotell
03.2022 - 08.2022

High School Diploma -

Koidula Gymnasium

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Indra Aruvali