Cloud support skilled in managing, deploying, and troubleshooting cloud-based solutions, Have an in-depth knowledge on applications, helped customers by resolving their issues. Actively involved in building dashboards, generating reports, collaborating, and coordinating with various teams when resolve any kind of issues.
Environment: CloudWatch, Kibana, GCP stack driver, Splunk, AppDynamics, Apica, Jenkins, ServiceNow, Jira, Java, Linux,, Github, wiz, Datadog, ChoasSearch, Pagerduty
⮚ Implementing EHP, Support packs, Note assistance and Kernel Upgradation.
⮚ Time based and event based Scheduling of background jobs and monitoring them.
⮚ User creation and assigning Roles to users, Maintaining Profile parameters
⮚ Performance monitoring, Performing health checks in SAP system
⮚ SAP TMS configuration and importing transport requests to Quality and production systems.
⮚ Configuring logon groups and operation modes.
⮚ Proven ability to troubleshoot, analyze and solve business and/or customer issues with impeccable quality
and in given timelines
⮚ Great team player with ability to work in groups or as an individual with commitment to deliver while
abiding to standard processes or policies.
⮚ Excellent communication, analysis and problem solving skills with ability to interact with individuals and
clients and get updated with new tools and technologies in demand.
⮚ Good knowledge of SDLC with expertise in designing, developing and testing web applications
⮚ Create technical documents and standard support documentation.
AWS, GCP, CloudWatch, Kibana, GCP stack driver, Splunk, AppDynamics, Apica, Jenkins, ServiceNow, Jira, Java, Linux, Github