Indu Adhikari
Lidcombe,NSW
Summary
Dedicated customer service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Manakamana Grocery Store
Lidcombe, NSW
06.2022 - 01.2023
- Provide direct customer support to internal and external customers
- Maintain customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Responded to customer requests for products, services, and company information.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered constant flow of customer calls with minimal wait times.
Education
BBA - Accounting
Australian Catholic University
North Sydney06.2023
Skills
- Customer Relationship
- Stocking and Replenishing
- Stock Management
- Account updates
- Report preparation
- Complaint resolution
- Sales expertise
- Report creation
- Call Center Operations
- Sales and Upselling
Timeline
Customer Service Representative
Manakamana Grocery Store
06.2022 - 01.2023
BBA - Accounting
Australian Catholic University
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