Indy Gardner
Tamworth,NSW
Summary
Motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and great interpersonal skills. Adept at working effectively unsupervised and quickly learning new skills.
Overview
4
4
years of professional experience
Work History
Reception and Sales Support Administrator
Solar Plant
Tamworth, NSW
07.2024 - Current
- Managing incoming calls from customers regarding product availability and other inquiries.
- Maintaining accurate records of customer interactions within the company's CRM system.
- Perform data entry tasks, including entering customers' information into the system and updating existing accounts, as required.
- Preparing invoices for payment processing within the company and orders.
Laser Therapist/Front Desk Receptionist
Laser Clinics Australia
Tamworth, NSW
04.2021 - 06.2024
- Performed laser treatments in accordance with established protocols.
- Explained treatment procedures to clients prior to sessions and answered any questions or concerns.
- Maintained detailed records of client information, including medical history, medications, treatments received, and settings used.
- Conducting consultations with clients to understand their needs and expectations from the treatment process.
- Scheduling appointments for clients.
- Maintained cleanliness in the reception area, including products and the waiting area.
- Performed data entry tasks into various computer systems accurately and promptly.
- Processed customer payments including cash registers or point-of-sale terminals according to company policies and procedures.
Retail Worker
Rivers
Tamworth, NSW
08.2020 - 04.2021
- Assisted in inventory management including stocking shelves, organizing merchandise and tracking sales data.
- Operated cash register including payments and sales accurately and efficiently.
- Greeted customers, identified their needs and provided assistance with product selection.
- Maintained cleanliness of store.
- Supported other stores within the franchise when needed during busy periods or shortages in staff.
Education
Year 10 RoSA -
Oxley High School
Tamworth, NSWSkills
- CRM Software
- Appointment Scheduling
- Multitasking and Organization
- Telephone Etiquette
- Cash Handling
- Customer Service
- Verbal and Written Communications
References
References available upon request.
Timeline
Reception and Sales Support Administrator
Solar Plant
07.2024 - Current
Laser Therapist/Front Desk Receptionist
Laser Clinics Australia
04.2021 - 06.2024
Retail Worker
Rivers
08.2020 - 04.2021
Year 10 RoSA -
Oxley High School
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