Summary
Overview
Work History
Education
Accomplishments
Timeline
Generic
Indy Jade Vogel

Indy Jade Vogel

Southport

Summary

I am a confident and personable professional with a strong work ethic and a commitment to both my education and career. My experience spans hospitality, veterinary settings, and my current role as a dental nurse/receptionist, all of which have sharpened my customer service skills and ability to handle stress effectively. With a deep passion for the medical field, supported by both practical experience and formal qualifications, I excel in reception and nursing roles, managing diverse tasks with a positive attitude. I am now seeking opportunities to leverage my interest in the cosmetic industry and advance my career.

Overview

2026
2026
years of professional experience

Work History

Customer Service

Moo Moo’s Wine and Grill
  • Customer service, managing high-stress situations, and ensuring a positive dining experience

Customer Service

Madame Wu
  • Customer service, managing high-stress situations, and ensuring a positive dining experience

Dental Nurse

Southport Dental
10.2023 - Current
  • Provide compassionate support to patients, ensuring their comfort and addressing concerns throughout dental procedures
  • Prepare instruments, manage suction, and maintain a sterile environment during procedures
  • Schedule and manage patient appointments, including follow-ups, cancellations, and rescheduling
  • Maintain accurate and up-to-date patient records, including medical histories, treatment plans, and progress notes
  • Adhere to strict protocols for sterilization and infection control to maintain a safe environment
  • Monitor and order dental supplies and equipment to ensure readiness for daily operations
  • Educate patients on oral hygiene practices, post-treatment care, and preventive measures
  • Handle front desk tasks including answering phones, billing, insurance claims, processing patient paperwork, calculating monthly targets and bonuses for individuals and the team, and managing rosters
  • Temporarily taking over management duties at Southport Dental while Southport Dental was in the process of hiring/training a manager
  • Training all new staff (including manager) in the front office and back office (Dental nurses) in all aspects of the workplace
  • Enhanced patient experience through effective communication and high-quality care
  • Improved clinic workflow by implementing efficient appointment scheduling practices, reducing wait times
  • Contributed to a clean and organized work environment, boosting overall procedural efficiency

Junior Vet Nurse

Taringa Veterinary Surgery
01.2021 - 10.2023
  • Manage reception tasks including payment processing, appointment scheduling, and insurance claims
  • Assist in veterinary consults, prepare and administer vaccinations, and handle patient documentation
  • Perform technical tasks such as drawing up vaccinations, staining slides, and administering injections

Education

Cert IV Veterinary Nursing -

Provet
12.2023

Cert III Animal Studies -

TAFE Queensland
12.2020

Trinity Lutheran College (TLC) -

12.2020

Advanced Placement -

12.2016

Accomplishments

  • Offered a place at Queensland Academies of Health Sciences (Griffith University Campus) based on aptitude tests and panel interview.
  • Advanced a year in High School due to exceptional academic performance.
  • Consistently achieved A and B grades with high application level ratings.

Timeline

Dental Nurse

Southport Dental
10.2023 - Current

Junior Vet Nurse

Taringa Veterinary Surgery
01.2021 - 10.2023

Cert III Animal Studies -

TAFE Queensland

Trinity Lutheran College (TLC) -

Advanced Placement -

Customer Service

Moo Moo’s Wine and Grill

Customer Service

Madame Wu

Cert IV Veterinary Nursing -

Provet

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Indy Jade Vogel