INEASA SANGHERA
Melbourne,VIC
Summary
Highly motivated and adaptable professional with experience across operations management, customer service, and retail. Skilled in coordinating fast-paced environments, building strong client relationships, and maintaining high standards of efficiency and quality. Proven ability to lead teams, manage logistics, and balance multiple responsibilities with attention to detail and composure under pressure. A proactive problem-solver with excellent communication skills and a strong work ethic, dedicated to delivering exceptional results.
Overview
3
3
years of professional experience
Work History
Barista
Costa Coffee
07.2022 - 12.2024
- Efficient Food and Beverage Preparation: Crafted and served high-quality, brand-specific beverages — including skilled latte art — and freshly prepared food items with speed, accuracy, and consistency in a fast-paced environment, while adhering to strict food safety and hygiene standards.
- Customer Service Excellence: Created a warm and welcoming atmosphere by engaging with customers in a friendly, attentive manner and addressing their needs promptly.
- Multitasking and Time Management: Balanced front-of-house service and back-of-house responsibilities, maintaining a clean and organized workspace even during peak hours.
Operational and Administrations Lead
Titan Mouthguards
03.2022 - 12.2024
- Client and Stakeholder Management: Built and maintained strong relationships with customers and business partners, negotiating contracts and ensuring exceptional service delivery.
- Operational Planning and Execution: Strategised and coordinated events, overseeing logistics, timelines, and on-site operations to deliver seamless and efficient experiences.
- Process and Financial Management: Streamlined administrative procedures, managed budgets, and tracked financial performance to improve efficiency and cost control.
Retail Assistant
Selfridges
03.2023 - 09.2024
- Sales and Upselling: Delivered exceptional service by promoting high-quality designer products, consistently meeting and exceeding sales targets through expert product knowledge and tailored recommendations.
- Product and Inventory Management: Maintained a well-organized and visually appealing sales floor, managing stock levels and ensuring the accurate display of luxury clothing and accessories.
- Transaction Handling: Provided a seamless checkout experience by efficiently processing cash and card payments using POS systems, ensuring accuracy and professionalism with every transaction.
Education
BA - Economics And Politics
Newcastle University
Newcastle Upon Tyne01.2024
A level - Economics, Psychology, History
Solihull School
01.2021
GCSE - Ten subjects, grades 6 - 9 including Maths and English Language
Solihull School
01.2021
Skills
- Leadership and Teamwork
- Time Management
- Decision-Making Under Pressure
- Attention to Detail
- Communication Skills
- Adaptability
- Discipline and Work Ethic
- Problem-Solving
Websites
Timeline
Retail Assistant
Selfridges
03.2023 - 09.2024
Barista
Costa Coffee
07.2022 - 12.2024
Operational and Administrations Lead
Titan Mouthguards
03.2022 - 12.2024
A level - Economics, Psychology, History
Solihull School
GCSE - Ten subjects, grades 6 - 9 including Maths and English Language
Solihull School
BA - Economics And Politics
Newcastle University
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