INES ENGLISH
Fitzroy,VIC
Summary
Dynamic freelance food, wine, and culture writer, and section waiter, with a strong passion for culinary storytelling, honed at Concrete Playground and Sessions Arts Club in London. Highly skilled in customer service, adept at managing high-end dining environments. Possesses strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management.
Overview
8
8
years of professional experience
Work History
Freelance Food, Wine & Culture Writer
CONCRETE PLAYGROUND + BROADSHEET
09.2021 - Current
- Pitched and researched original story ideas and wrote them into interesting and insightful food, travel and lifestyle articles.
- Used Wordpress to publish stories and update previously published articles with more relevant information and listings.
- Developed Instagram lock-down series 'Love Letters' to support local restaurants by interviewing business owners.
- Collaborated with the editorial team to plan and execute thematic issues and special features.
- Increased reader engagement through interactive content and social media posts.
Section waiter and host
SESSIONS ARTS CLUB
London, UK
09.2022 - 03.2024
- Greeted and seated over 130 guests for dinner services and 60 for lunch services, ensuring a welcoming atmosphere.
- Managed reservations and waitlists using a digital reservation system.
- Coordinated table assignments to balance server workloads and maximise seating efficiency.
- Took orders while building personable, yet professional relationships with patrons and other staff members.
- Maintained clear communication with the head chef, manager on duty plus other back of house and front of staff when necessary, ironing out kinks and making sure the service was running as smoothly as possible.
- One of London's most sought after and highly regarded restaurants.
In-store natural wine retail salesperson
DRNKS
Sydney, Australia
03.2022 - 05.2022
- Served as an enthusiastic and knowledgeable retail salesperson.
- Managed weekly wine-tastings in-store and brought forth excellent customer service skills and commitment to customer satisfaction.
- Organised monthly ticketed takeover events with local chefs, restaurants and small businesses.
- A dynamic and exciting Australian natural wine shop.
Waiter and bartender
LORD WOLSELEY HOTEL
Sydney, Australia
11.2021 - 05.2022
- Prepared and served a variety of alcoholic and non-alcoholic beverages according to standardised recipes.
- Created specialty cocktails and recommended drink pairings to enhance guest experience.
- Ensured compliance with all state and local laws regarding alcohol service.
- Managed bar inventory, restocked supplies, and conducted daily cash-out procedures.
- Built rapport with regular customers and provided personalised service.
Founder & Creative Director
ILLUSORY INTERIORS
Sydney, Australia
05.2020 - 03.2021
- Curated a selection of sustainable Australian designer homewares, art, literature and vintage furniture for the online store and physical pop-up store in Surry Hills.
- Produced, styled, photographed and edited bi-monthly shoots for Instagram reels, stories and grid posts.
- Wrote all copy, managed all socials, and garnered over 6500 devoted, active followers in under six months.
- Organised in person events for pop up store and launch events for various independent designers.
- Developed and maintained professional and fruitful relationships with clients and wholesalers.
Content Creator, Online Journal Contributor, Retail Brand Ambassador
LEE MATHEWS
Sydney, Australia
02.2018 - 01.2021
- Oversaw homewares and fashion visual merchandising in stores.
- Shot and styled content for socials including Instagram and Pinterest, adapting to brand needs.
- Consistently met daily, weekly and monthly KPIs while working in the boutiques.
- Wrote travel and food articles for Lee Mathews Journal with accompanying original photography.
Education
High School Certificate -
Kambala Girls School
SydneyBachelor of Arts - English Literature and Film Studies
University of Sydney
SydneySkills
- Strong passion and knowledge of food and wine
- Attention to detail
- Time management
- Customer engagement
- Adaptability
- Warm and confident approach with customers
Websites
References
References available upon request.
Timeline
Section waiter and host
SESSIONS ARTS CLUB
09.2022 - 03.2024
In-store natural wine retail salesperson
DRNKS
03.2022 - 05.2022
Waiter and bartender
LORD WOLSELEY HOTEL
11.2021 - 05.2022
Freelance Food, Wine & Culture Writer
CONCRETE PLAYGROUND + BROADSHEET
09.2021 - Current
Founder & Creative Director
ILLUSORY INTERIORS
05.2020 - 03.2021
Content Creator, Online Journal Contributor, Retail Brand Ambassador
LEE MATHEWS
02.2018 - 01.2021
High School Certificate -
Kambala Girls School
Bachelor of Arts - English Literature and Film Studies
University of Sydney