Inez Morrison-Story
Summary
Caring Disability Support Worker skilled at working with individuals living with physical and intellectual issues. Versed in daily living support, meal preparation and mobility assistance. Offers excellent interpersonal and communication skills developed through field experience. Highly motivated professional demonstrates ability to develop and implement successful plans of action to address individual needs. Possesses strong problem-solving skills to reduce barriers. Committed to helping individuals and families.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Disability Support Worker
Crosslinks Inc
02.2019 - Current
- Improved client independence by developing personalized support plans tailored to individual needs and goals.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
- Provided emotional support to clients during challenging times, fostering resilience and coping skills.
- Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.
- Facilitated community integration for clients by organizing outings, social events, and other opportunities for engagement.
- Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Implemented behaviour management techniques when required for the safety of both clients and staff members involved.
- Participated in ongoing professional development opportunities to stay current on best practices within the disability support field.
- Advocated fiercely on behalf of clients when necessary to ensure their rights were respected in various settings such as education or healthcare environments.
- Coordinated transportation arrangements for clients to attend medical appointments or partake in social activities safely.
- Worked closely with therapists and other specialists to implement prescribed interventions consistently, leading to measurable improvements in client functioning.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Kept detailed daily logs with care actions, patient behaviours, and incidents.
- Provided high level of physical support by lifting, adjusting, and moving clients.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Entertained, conversed, and read aloud to keep patients mentally alert.
- Conducted in-home visits to provide supportive services.
Education Assistant, Special Needs
Department Of Education
12.2018 - 02.2019
- Enhanced student learning by implementing personalized instructional strategies for special needs individuals.
- Supported students'' emotional and behavioural growth by establishing a nurturing classroom environment.
- Fostered positive relationships between special needs students and their general education peers through inclusive activities.
- Contributed to the successful transition of students from elementary to middle school settings by providing ongoing support and resources.
- Facilitated small group instruction to enhance individualized learning opportunities for special needs students.
- Promoted social skill development among special needs learners through targeted group activities and role-playing exercises.
- Interacted physically and verbally with students throughout each day.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
Retail Sales Assistant
The Shaver Shop
03.2016 - 02.2018
- Improved store appearance with effective merchandising and creative displays.
- Increased sales by providing exceptional customer service and product knowledge.
- Built strong relationships with customers, resulting in repeat business and referrals.
- Collaborated with team members to achieve monthly sales targets and objectives.
- Contributed to a positive work atmosphere by consistently demonstrating a professional attitude towards colleagues and customers alike.
- Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
- Addressed customer issues tactfully, resolving any concerns while maintaining a high level of professionalism.
- Greeted customers and helped with product questions, selections, and purchases.
- Opened and closed store independently and prepared nightly bank drop for manager.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Prioritized helping customers over completing other routine tasks in store.
Education
High School Diploma -
Churchlands Senior High School
Churchlands, WA2009
Bachelor of Arts - Creative Industries, Major Film&Video & Photomedia
Edith Cowan University
Perth, WA2013
Certificate IV - Education Assistant
North Metropolitan TAFE
Perth, WA2018
Certificate IV - Community Services
Bradford Institute of Advanced Education
2023
Diploma - Counselling
Australian Institute of Professional Counselling
Bentley, WASkills
- Progress Documentation
- Disability Services
- Personal Care
- Family Communication
- Incident Reports
- Educational Support
- Personal Growth Support
- Recordkeeping Proficiency
- Social Skills Development
- Behaviour management
- Empathy and compassion
- Crisis intervention
Accomplishments
Crosslinks Peer Nomination Winner April 2023 - Equity and Integrity
Affiliations
- Swimming
- D&D
Certification
Police Clearance 17/02/2025
Drivers License 09/12/2025
Working with Children check 28/07/2025
First Aid and CPR 31/08/2024
NDIS Check 01/02/2027
Diabetes training 09/03/2023
Stoma care training 11/10/2024
PEG feeding training 23/03/2022
Catheter care training 11/12/2024
Midazalam care 01/02/2025
Languages
English
Native or Bilingual
Timeline
Disability Support Worker
Crosslinks Inc
02.2019 - Current
Education Assistant, Special Needs
Department Of Education
12.2018 - 02.2019
Retail Sales Assistant
The Shaver Shop
03.2016 - 02.2018
High School Diploma -
Churchlands Senior High School
Bachelor of Arts - Creative Industries, Major Film&Video & Photomedia
Edith Cowan University
Certificate IV - Education Assistant
North Metropolitan TAFE
Certificate IV - Community Services
Bradford Institute of Advanced Education
Diploma - Counselling
Australian Institute of Professional Counselling
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