Operational Manager
G&C Fashion Pty Ltd
Sydney, Nsw
- Provided training to users on using various office applications like MS Office Suite and Outlook, integrated sales through QuickBooks.
- Created and maintained operational budgets, monitored costs and identified areas for cost savings.
- Organized workflow by assigning responsibilities to departments and teams and individuals.
- Provided exceptional customer service to ensure customer satisfaction.
- Reviewed customer feedback and complaints to identify areas of improvement in customer service processes.
- Monitored staff performance to ensure adherence to customer service standards.
- Developed project plans, timelines, and budgets to ensure successful completion of projects.
- Monitored progress against project objectives ensuring milestones were met on schedule.
