Inga Schlomm
Ashgrove,QLD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
21
21
years of professional experience
Work History
Project Administrator
ConocoPhillips
Milton, Qld
08.2024 - Current
- Assisted in the development of project objectives and scope.
- Monitored project performance against established goals and objectives.
- Analyzed data to identify areas for improvement within the project.
- Coordinated with internal and external teams to ensure that all tasks were completed on time.
- Collected feedback from stakeholders to improve the quality of future projects.
- Ensured that all relevant documentation was up-to-date throughout the life cycle of each project.
- Tracked changes in requirements throughout various phases of a project's lifecycle.
- Facilitated communications between various departments involved in a particular project activity.
- Contributed to creating productive work culture and safe work environment during nuclear facility construction operations.
- Established and enforced procedures and work standards, promoting team performance and safety.
- Monitored project progress to enforce adherence to deadlines and quality standards.
Director
Love Inga
Brisbane, Qld
02.2022 - Current
- Provided comprehensive naturopathic medical care to patients, including physical examinations and assessments.
- Developed individualized treatment plans for patients by utilizing natural remedies such as botanical medicine, homeopathy, nutrition and lifestyle counseling.
- Educated patients on preventive health measures and healthy lifestyle choices.
- Assessed patient needs and developed individualized wellness programs to improve overall health outcomes.
- Prescribed dietary supplements, herbal medicines, vitamins and other natural remedies based on diagnosis.
- Conducted laboratory testing to evaluate patient's current health status and identify potential deficiencies or imbalances.
- Monitored patient progress through regular follow-up visits to assess efficacy of treatments.
- Documented patient information in electronic medical records system in accordance with HIPAA regulations.
- Counseled patients on stress management techniques such as yoga, meditation and acupuncture.
- Collaborated with other healthcare providers to coordinate patient care plans.
- Maintained up-to-date knowledge of new developments in the field of naturopathy by attending conferences and seminars.
- Provided emotional support to patients dealing with chronic illness or pain management issues.
- Diagnosed illnesses using traditional diagnostic tests such as urinalysis, x-rays, ultrasounds and blood work.
- Coordinated referrals to specialists when necessary for further evaluation or treatment.
- Ensured compliance with all applicable state laws governing the practice of naturopathic medicine.
- Reviewed medical histories of prospective patients prior to initial consultations.
- Utilized evidence-based research data in order to develop effective treatment plans for each individual case.
- Managed inventory levels of medications, supplies and equipment used in daily operations.
- Used supplements, pharmacological interventions and diet and lifestyle changes to treat acute and chronic concerns.
- Maintained detailed records and clearly documented patient information to facilitate future treatment planning and meet appropriate standards of care.
- Treated diverse problems such as hypertension, musculoskeletal injuries, allergies and other problems daily.
- Provided primary and urgent care services to patients from diverse backgrounds.
- Managed efficient environment centered on evidence-based practices.
- Conducted annual wellness examinations to promote preventive medicine.
- Developed and implemented nutrition plans tailored to individual patient needs.
- Conducted nutritional assessments of patients, including review of medical history and laboratory results.
- Assessed patient's lifestyle habits, dietary intake and preferences in order to develop personalized nutrition plans.
- Provided education on healthy eating habits, food selection and preparation.
- Monitored patients' progress towards meeting health goals through regular follow-up visits.
- Identified potential risks or complications related to malnutrition or dietary deficiencies.
- Created educational materials for clients on topics such as diet, exercise and food safety.
- Counseled individuals regarding nutrition related issues such as weight loss and gain, chronic diseases, allergies and eating disorders.
- Recommended nutrient dense meal plans that are culturally appropriate for each client's individual needs.
- Analyzed food labels to help clients make informed decisions about what they eat.
- Educated families about the importance of balanced nutrition during pregnancy and early childhood development.
- Evaluated restaurant menus for nutritional content and suggested healthier alternatives when needed.
- Provided guidance on how to shop for nutritious foods within a budget.
- Facilitated group discussions about nutrition topics at community events or workshops.
- Participated in research studies related to nutrition and health outcomes.
- Encouraged clients and caregivers to follow recommended food guidelines for well-balanced diets by giving suggestions of various wholesome foods and meals.
- Analyzed clients' eating habits, outlined areas for improvement and developed goal plans with ideal life changes to support wellness.
- Researched and identified ingredients and nutritional components of foods, diets and menu choices.
- Provided care ranging from nutrition education to nutrition support for patients with variety of medical conditions.
- Devised meal plans in line with patients' age, gender, diagnosis, cultural background and religious practices.
- Maintained up-to-date knowledge of latest research and trends through extended education and professional development courses.
- Presented ideas for program improvements as well as innovative new programs and services.
- Established healthful and therapeutic meal plans and menus for individuals with health conditions.
- Created new recipes based on organic, local food sources and promoted low-fat and low-sodium diets.
- Developed diets to meet nutritional requirements for people with special conditions.
- Helped individuals manage chronic illnesses with dietary management strategies.
- Performed full nutritional assessments.
- Educated patients, families and medical practitioners on nutrition.
- Evaluated unique nutrient and energy requirements for each patient based on BMI, lifestyle and individual medical issues.
Receptionist Administrator
ConocoPhillips
Milton, Qld
05.2024 - 08.2024
- Greeted visitors and customers warmly, offering refreshments as appropriate.
- Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
- Organized daily office operations such as filing paperwork, ordering supplies, and setting up meeting spaces.
- Maintained reception area cleanliness and tidiness.
- Managed the distribution of incoming mail, faxes, and packages.
- Assisted with administrative tasks such as data entry into company databases.
- Provided support for executive staff members by scheduling appointments and organizing travel arrangements.
- Assisted with coordination of events including booking venues, catering services.
- Responded promptly to emails from customers and other departments within the organization.
- Scheduled maintenance visits for office equipment such as computers or printers.
- Adhered to company policies regarding confidentiality of sensitive information.
- Answered incoming phone calls, routing to appropriate parties throughout office.
- Welcomed visitors and customers by greeting and answering or directing inquiries.
- Performed data entry and other administrative tasks to support departments.
- Received parcels, routed mail and opened packages for staff.
- Maintained office supply inventory and placed orders to meet demand.
- Screened and responded to emails, messages and other correspondence, freeing up senior management.
- Coordinated appointment calendar and balanced schedules to promote optimal productivity.
- Displayed professional standards at reception desk to impress visitors.
- Managed office cleaning and sanitizing to comply with infection control protocols.
- Supported office security by following safety procedures and controlling access via reception desk.
- Facilitated smooth communication between staff and senior management through diligent message delivery.
- Organized and scheduled office events, meetings, and conferences, including logistics and attendee management.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Interpreted and explained work procedures and policies to brief staff.
Executive Assistant
Penfold Projects
Brisbane, QLD, Qld
01.2013 - 11.2019
- Provided administrative support to the Managing Director, including scheduling meetings, preparing agendas and taking minutes.
- Organized and managed travel arrangements for the Managing Director, including flights, hotels and transportation.
- Created presentations and reports for the Managing Director with accurate data entry and formatting.
- Prepared expense reports for the Managing Director according to company policy.
- Coordinated all incoming correspondence from internal and external contacts on behalf of the Managing Director.
- Maintained calendar of appointments, meetings, events and deadlines for the Managing Director.
- Assisted in preparation of documents related to projects assigned by the Managing Director.
- Answered phone calls professionally and directed them appropriately according to protocol.
- Monitored emails sent to the Managing Director's inbox; flagged urgent messages as needed.
- Greeted visitors in a professional manner; provided information or directed visitors to appropriate personnel as required.
- Developed relationships with other departments within the organization in order to ensure smooth flow of communication between departments.
- Responded promptly to any requests made by senior management team members.
- Served as liaison between executive staff members and other departments and divisions within the organization.
- Supported project teams during planning stages through providing relevant research material.
- Managed filing system for documents related to projects handled by executive staff members.
- Supervised day-to-day operations at office premises ensuring compliance with safety regulations.
- Attended weekly meetings with executive staff members; recorded meeting minutes accurately.
- Researched new technologies that could be used within executive staff processes or procedures.
- Managed inventory of supplies necessary for efficient functioning of managing director's office space.
- Maintained confidentiality regarding sensitive information related to managing director's operations.
- Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
- Coordinated meeting and work schedules for staff teams and executives.
- Screened phone calls for executives to instantly identify priority clients and filter out spam calls.
- Made travel arrangements to provide executives seamless and travel policy-approved business trips.
- Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Tackled and addressed top-level, high-priority issues with professional administrative discretion.
- Conducted research and collected and analyzed data to prepare reports and documents.
- Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
- Leveraged word processing software to create proposals, letters and memos.
- Facilitated board meeting agendas and distributed support materials in advance for successful sessions.
- Set up meeting and event logistics for senior management and updated calendars.
- Managed and tracked expenses to meet company budget requirements.
- Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
- Took detailed notes in meetings and disseminated information afterward.
- Compiled meeting agendas and supportive materials ahead of meetings.
- Delivered optimal administrative, customer service and case management support.
- Coordinated multiple schedules using online calendaring system.
- Provided accurate, up-to-date information to external parties through emails, phone calls and in-person interactions.
- Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
- Relayed messages, retrieved reports and printed documents for co-workers to assist with office workflow.
- Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
- Prepared invoices and drafted memos for executives.
- Filtered important calls and spam calls to help executives prioritize specific clients and expedite daily operations.
- Wrote and distributed executive meeting agendas and minutes to department heads and executive team members.
- Researched and prepared information for presentations to high-level executives.
- Updated and implemented administrative and executive support policy changes and monitored effects.
- Coordinated executive and senior management vacation, day-to-day meeting and travel schedules.
- Executed special objectives and projects in response to executive team and board member requests.
- Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
- Facilitated communications by forwarding emails, transferring calls and filing documents.
- Promoted adherence to company policies and health and safety standards.
- Provided training on health and safety topics for employees.
- Identified areas of improvement in workplace health and safety protocols.
- Conducted health and safety inspections, identified hazards, and recommended corrective actions.
- Complied with all health and safety regulations while performing job duties.
- Researched best practices in occupational health and safety management systems.
- Ensured compliance with all relevant legislation including health and safety regulations.
- Participated in staff meetings regarding health and safety policies.
- Monitored facility operations to ensure adherence to health and safety regulations.
- Participated in regular meetings with stakeholders regarding health and safety initiatives.
- Adhere strictly to company policies related to health and safety regulations.
- Ensured compliance with applicable regulations concerning health and safety standards.
- Organized regular workplace inspections for health and safety hazards.
- Ensured all health and safety regulations were followed at all times.
- Responded promptly to customer inquiries related to health and safety concerns.
- Adhere strictly to health and safety regulations while operating machinery.
- Adhered to all health and safety regulations when handling hazardous materials.
- Adhered strictly to all health and safety regulations while supervising sites.
- Monitored employee activities to ensure adherence to health and safety standards.
- Conducted regular inspections to ensure compliance with health and safety regulations.
Police Officer
Queensland Police Service
Brisbane, QLD
09.2009 - 08.2012
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Patrolled assigned areas to prevent and detect roadway crimes.
- Apprehended offenders and conducted interviews and interrogations.
- Conducted preliminary investigations at scenes of major crimes.
- Enforced traffic laws and ordinances through visual observation and radar speed detection.
- Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
- Gathered necessary information for court appearances and testified as witness under oath in court.
- Apprehended suspects, read Miranda Rights, and transported offenders to jail.
- Issued traffic citations and electronic tickets for violations of traffic laws.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Responded to emergency calls to provide assistance to citizens in need.
- Identified, pursued and arrested suspects and perpetrators of criminal acts.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
- Recorded facts to prepare reports documenting incidents and activities.
- Monitored criminal activity in community to identify suspicious activity.
- Conducted searches of individuals, vehicles and premises.
- Handled citation and traffic violation paperwork.
Executive Assistant
Penfold Projects
Brisbane, QLD
02.2004 - 08.2008
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Facilitated training and onboarding for incoming office staff.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Transcribed meeting minutes to support sales, business development and senior management teams.
- Filed paperwork and organized computer-based information.
- Updated and maintained confidential databases and records.
- Worked with senior management to initiate new projects and assist in various processes.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Took notes and dictation at meetings.
- Screened personal and business calls and directed to appropriate party.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Education
Certificate - Human Design And Gene Keys
Elisa Canali Femme Business Mastery
Institut Gestalt, Spain (online)10.2023
Bachelor of Science - Naturopathy And Clinical Nutrition
Endeavour College of Natural Medicine
Brisbane, QLD11.2017
Certificate - Real Estate
Validum
Brisbane, QLD07-2017
Advanced Diploma - Homeopathy
Endeavour College of Natural Health
Brisbane, QLD11.2014
Advanced Diploma - Justice (Business And Law)
Brisbane North Institute of TAFE
Ithaca01.2004
Skills
- Travel Administration
- Presentation Development
- Scheduling
- Project Oversight
- Quality Control
- Administrative Support
- Database Management
- Business Administration
- Mail Management
- Meticulous Attention to Detail
- Multi-Line Phone Proficiency
- Extensive Vocabulary
- Documentation Management
- Scope Management
- Compliance Management
- Project Reporting
- Work Monitoring
- Cross-Functional Collaboration
- Task Prioritization
- Time Management
- Teamwork and Collaboration
- Organizational Skills
- Attention to Detail
- Time management abilities
- Continuous Improvement
- Relationship Building
Timeline
Project Administrator
ConocoPhillips
08.2024 - Current
Receptionist Administrator
ConocoPhillips
05.2024 - 08.2024
Director
Love Inga
02.2022 - Current
Executive Assistant
Penfold Projects
01.2013 - 11.2019
Police Officer
Queensland Police Service
09.2009 - 08.2012
Executive Assistant
Penfold Projects
02.2004 - 08.2008
Certificate - Human Design And Gene Keys
Elisa Canali Femme Business Mastery
Bachelor of Science - Naturopathy And Clinical Nutrition
Endeavour College of Natural Medicine
Certificate - Real Estate
Validum
Advanced Diploma - Homeopathy
Endeavour College of Natural Health
Advanced Diploma - Justice (Business And Law)
Brisbane North Institute of TAFE
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