Ingrid Buck
Mango Hill,QLD
Summary
Organized and motivated individual with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. I'm eager to apply time management and organizational skills in various environments. Adept at working effectively unsupervised and quickly mastering new skills.
Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
22
22
years of professional experience
Work History
Product Development/Quality Manager
BIGOS SRL
08.2009 - 08.2012
- Evaluated competitive market offerings for comparison purposes.
- Developed and tested prototypes for new food products. (sauces, salads, bread, meat products)
- Drafted technical specifications for production processes and components.
- Analyzed manufacturing processes to identify areas for improvement in production efficiency and cost reduction.
- Performed quality assurance checks.
- Performed internal audits of production processes to identify areas of improvement and non-conformities.
- Maintained records related to product inspections, tests, and other quality control activities in accordance with applicable regulations.
- Ensured effective implementation of corrective actions to resolve any identified issues or discrepancies in a timely manner.
- Created user manuals, instructional videos, and other documentation resources.
Administrative /Payroll Assistant
Presidential Palace - Executive branch
, Honduras
02.1996 - 08.1998
- Provided office management support while building cooperative working relationships.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Managed database systems containing confidential personnel in accordance with legal requirements. (senior ranking government officials)
- Processed payroll for up to 75 employees monthly; using specialized software and spreadsheets for tracking various types of payroll data such as bonuses or commissions paid out to employees.
- Performed calculations to ensure accuracy of all salary payments.
- Generated employee paychecks and payments in a timely manner.
- Responded effectively to sensitive inquiries or complaints related to payroll.
- Onboarded new employees in time reporting and payroll systems.
IT System Assistant
Presidential Palace- Executive Branch
, Honduras
02.1994 - 01.1996
- Installed, configured, and maintained computer systems and networks.
- Tested new software releases prior to deployment to ensure compatibility with existing infrastructure.
- Monitored security updates for all systems and updated as necessary.
- Assisted in troubleshooting hardware and software issues on desktops, laptops, mobile devices, and printers.
- Provided technical assistance to users with access or navigation of applications and websites.
Cash Management Assistant
BIGOS SRL
, Honduras
06.1990 - 01.1994
- Assisted in reconciling Cash Daily sales for every restaurant. Total revenues of AU 3,650,000 per year.
- Prepared cash drawers and coordinated delivery logistics of cash boxes for 12 restaurants. Total annual cash handled: AU 864,000 per year.
- Provided accurate change when applicable.
- Followed all security protocols relating to cash handling procedures.
Education
Bachelor of Science - Business And Information Systems
Universidad Privada De San Pedro Sula (USAP)
Honduras05-2005
High School Diploma -
Mayan School
Honduras06-1989
Skills
- Product formulation
- Taste and flavor profiling
- Creative
- Organization and Planning
- Online Research
- Work well with others
- Reliable
- Punctual
- Teamwork
- Follow rules
- Hardworking
- Product Inspection
- Product formulation
- Product Quality
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Accomplishments
- Academic Excellence Award / Business Information Systems (USAP 2004)
- Developed a Top Quality solution to extend shelf life for BIGOS SRL proprietary Hamburger Sauces, meat patties, and salads.
- Develop a new star product line of chicken hamburger with Jalapeño Sauce for BIGOS SRL
Affiliations
- Painting on canvases, acrylic
- Photography
- Cooking
- Aqua aerobics
- Music and singing
- karaoke
- traveling
- hiking
Family Business Governance
- Shareholder and director of BIGOS SRL. A franchisor and operator of fast food restaurants.
References
References available upon request.
Timeline
Product Development/Quality Manager
BIGOS SRL
08.2009 - 08.2012
Administrative /Payroll Assistant
Presidential Palace - Executive branch
02.1996 - 08.1998
IT System Assistant
Presidential Palace- Executive Branch
02.1994 - 01.1996
Cash Management Assistant
BIGOS SRL
06.1990 - 01.1994
Bachelor of Science - Business And Information Systems
Universidad Privada De San Pedro Sula (USAP)
High School Diploma -
Mayan School
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