Ingrid Dietrichsen
Innaloo
Summary
Experienced sales manager with a proven track record of driving sales growth and expanding market territories. Adept at building strong client relationships and identifying new business opportunities. Demonstrates expertise in strategic planning and negotiation, consistently exceeding sales targets.
Overview
22
22
years of professional experience
Work History
Territory Sales Manager
Australian Agribusiness- Globe pest Solutions
05.2023 - Current
- Increased sales revenue by developing and implementing strategic territory plans.
- Monitored competitor activities within the territory, adjusting sales strategies as needed to maintain a competitive edge.
- Developed customized solutions based on client needs, resulting in increased customer satisfaction and loyalty.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Established strong relationships with key clients, boosting customer retention rates.
Key account manager
Australian Agribusiness- Accensi
05.2024 - 02.2025
- Built and maintained strong client relationships to drive business growth.
- Coordinated with internal teams to ensure timely delivery of products and services, meeting client expectations.
- Strengthened client relationships through regular communication and effective problem solving.
- Liaising with manufacturing team across Australia daily regarding production changes and challenges
Key Accounts Manager
PestWest
11.2022 - 04.2023
- Tracked key performance metrics regularly, ensuring constant improvement in account management strategies over time.
- Assisted marketing team in creating promotional materials that resonated with target audience segments effectively.
- Identified new business opportunities by analyzing industry trends and competitor activities.
- Resolved customer issues promptly, fostering loyalty and strengthening long-term relationships.
Accounts and Admin Manager
Container King
04.2022 - 06.2022
- Assisted in the migration of clients and invoices from one accounting software to a new one, Invoicing and accounts management
- Creating of ads and marketing, General admin duties
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Updated reports, managed accounts, and generated reports for company database.
- Temp contract
Volunteer-Southern Africa Regional Coordinator
Spirit of the Game Foundation
01.2022 - 06.2022
- Recruiting and building teams in all of Southern Africa
- Conducted online meetings, briefings, on boarding and training
- Developed and executed regional growth plans, resulting in expanded market share.
Coffee Shop Assistant Manager
Lorets Kitchen
01.2022 - 02.2022
- Implemented a new Point of Sale System, trained the staff and owner on it
- Conducted social media marketing, worked in the kitchen with the chefs, worked in the Cafe front of house, invoice capturing and general admin
- Implemented promotional strategies that boosted overall sales performance.
- Participated in staff training sessions, improving overall team efficiency.
- Supported store operations by completing opening and closing procedures efficiently.
- Temp Contract
Business Owner
Dietrich Bikes
10.2020 - 12.2021
- Generate and execute new concepts for my business, created an online store, develop a sales and marketing strategy
- Source suppliers, develop and build strong relationships with distributors
- International Product specifications and regulations, shipping, international trade and supply chain management of my bicycles and parts
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Conducted market research to inform product development decisions and identify potential growth areas.
Business Development (Internship for Masters)
Flexup
04.2020 - 07.2020
- Market research, competitor analysis, value propositions, creating targets, translations
- Marketing, pricing strategies, identifying business opportunities
- Overseeing a team
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Analyzed problems and worked with teams to develop solutions.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
Financial Adviser
Taylored Financial Solutions
05.2018 - 02.2020
- Advised clients on setting personal financial goals and strategies and enabled them to make informed decisions on how to implement the strategies proposed and which products would suit their needs
- (CRM Pfirestorm)
- Acquiring new clients through prospecting and referrals and building sustainable relationships with existing clients
- Ensured compliance with regulatory standards by conducting regular audits and implementing necessary corrective actions.
- Initiated conversations with clients to uncover financial needs, cross-sell products and services and make referrals to business partners to meet sales goals.
- Managed risk exposure by closely monitoring market trends, credit ratings, economic indicators, and portfolio performance metrics.
Director
Coatsapplied
12.2017 - 09.2019
- Established a Waterproofing and coating company, created the website, worked on Xero accounting software, created client invoices, captured suppliers invoices and expenses
- Conducted Market Research, found suppliers, built relationships with suppliers, created Social Media ads, marketing, business development
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Negotiated favorable contracts with vendors for reduced costs and improved service quality.
Wealth Manager
The Robert Group
09.2016 - 05.2018
- Used the CRM system Xplan
- Conducted marketing and prospecting for new clients, maintained relationships with existing clients
- Organized educational seminars for current and prospective clients on topics related to personal finance, investing strategies, and economic outlooks.
- Increased client satisfaction by providing personalized wealth management solutions and tailored financial strategies.
- Participated in ongoing professional development programs to stay current on industry trends and best practices.
- Managed a diverse portfolio of high-net-worth clients, ensuring optimal asset allocation and risk management.
Financial Adviser
Liberty Group
01.2009 - 08.2016
- CRM software Blueprint
- Acquiring new clients through prospecting and referrals and building sustainable relationships with existing clients
- Managed risk exposure by closely monitoring market trends, credit ratings, economic indicators, and portfolio performance metrics.
- Implemented tax planning strategies to minimize liabilities while ensuring full compliance with local, state, and federal regulations.
- Improved client satisfaction by providing personalized financial advice and solutions tailored to their unique needs and goals.
Various Roles
Various Hospitality Companies
01.2003 - 10.2007
- Worked as a waiter, bar person, Curio Shop Manager, receptionist, reservations, Food and Beverage Manager, Housekeeping Manager, Accounts and data capturing
Education
MSc - International Business
Leonard De Vinci
11.2020
Financial Planning
University of Free State
South Africa11-2012
Diploma - Hospitality Management
Dublin Institute of Technology
Dublin06-2002
Skills
- Business growth and retention
- Lead prospecting
- CRM software
- Business development
- Researching current sales trends
- Customer service
- Excellent written and verbal communication
- Relationship Building
- Leadership
- Sales presentations
- Sales strategies
Awards
International Quality Award by LIMRA 2012
Certificates Courses
- National Certificate in Wealth Management
- National Certificate in Financial Planning
- Short Course in Managing the Employment Process
- Preliminary Wines and Wines of the World Certificates from the Cape Wine Academy
- Fidelio Front Office v6 & Fidelio Food and Beverage v6 certificates
Timeline
Key account manager
Australian Agribusiness- Accensi
05.2024 - 02.2025
Territory Sales Manager
Australian Agribusiness- Globe pest Solutions
05.2023 - Current
Key Accounts Manager
PestWest
11.2022 - 04.2023
Accounts and Admin Manager
Container King
04.2022 - 06.2022
Volunteer-Southern Africa Regional Coordinator
Spirit of the Game Foundation
01.2022 - 06.2022
Coffee Shop Assistant Manager
Lorets Kitchen
01.2022 - 02.2022
Business Owner
Dietrich Bikes
10.2020 - 12.2021
Business Development (Internship for Masters)
Flexup
04.2020 - 07.2020
Financial Adviser
Taylored Financial Solutions
05.2018 - 02.2020
Director
Coatsapplied
12.2017 - 09.2019
Wealth Manager
The Robert Group
09.2016 - 05.2018
Financial Adviser
Liberty Group
01.2009 - 08.2016
Various Roles
Various Hospitality Companies
01.2003 - 10.2007
MSc - International Business
Leonard De Vinci
Financial Planning
University of Free State
Diploma - Hospitality Management
Dublin Institute of Technology
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