Ingrid Montgomerie
Watsons Bay,NSW
Summary
Proven caregiver and skilled massage therapist, adept in medication administration and client satisfaction enhancement. At Brett Galloway, excelled in promoting independence and quality of life, showcasing exceptional time management and problem-solving abilities. Leveraged respectful communication and multitasking skills across roles, significantly improving client experiences and operational efficiency.
Overview
11
11
years of professional experience
Work History
Caregiver
Self Employed
09.2023 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
Massage Therapist
Self Employed
01.2019 - 12.2022
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
Front of House Server
Pure Grind Cafe
01.2018 - 12.2019
- Contributed to team efficiency by promptly clearing tables and resetting them for incoming guests.
- Persevered during peak hours while remaining courteous towards customers despite time constraints and high-pressure situations.
- Maintained a clean and inviting dining area, contributing to a pleasant atmosphere for guests.
- Supported overall restaurant operations by assisting with opening or closing duties as needed.
Hair Salon Assistant
Serene Hairdressing
12.2015 - 01.2017
- Cleaned and sanitized styling stations between clients, promoting a healthy environment for both staff and patrons.
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Answered telephone calls to provide information and schedule new appointments.
- Enhanced salon ambiance by maintaining clean and inviting workspace, leading to positive client feedback.
- Assisted senior stylists during hair treatments, contributing to increased customer satisfaction.
Florist
Best of The Bunch
New Zealand
01.2014 - 12.2015
- Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
- Prepared potted plants and bouquets based on customer requirements.
- Utilized floral design techniques to craft unique floral arrangements.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
Education
Wairarapa College
New Zealand Skills
- Respectful and Compassionate
- Time Management
- Problem-Solving
- Daily living assistance
- Multitasking and Organization
- Mobility Assistance
Timeline
Caregiver
Self Employed
09.2023 - Current
Massage Therapist
Self Employed
01.2019 - 12.2022
Front of House Server
Pure Grind Cafe
01.2018 - 12.2019
Hair Salon Assistant
Serene Hairdressing
12.2015 - 01.2017
Florist
Best of The Bunch
01.2014 - 12.2015
Wairarapa College