Ingrid Paz
Sydney,NSW
Summary
Reliable and upbeat Sales Assistant successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
13
13
years of professional experience
Work History
Social Media Content Creator
Self Employed Web
01.2024 - Current
- Prepared and submitted professional proposals to select publishers to outline works, promotional skills and literary experience.
- Analyzed performance metrics to adjust strategies and optimize content for maximum impact.
- Generated leads by crafting enticing calls-to-action within social media captions and linked content pieces.
- Built, established and maintained relationships with sources.
Finance Manager
AD PROMOTORA
04.2019 - 03.2023
- Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
- Developed corporate investment strategies to drive growth and security.
- Created organizational structures to improve accounting and finance functions.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
Finance Specialist
Santander Bank
04.2015 - 03.2019
- Mentored junior team members in best practices related to financial analysis, modeling techniques, and professional development.
- Provided accurate financial forecasts for management, aiding in strategic decisionmaking.
- Analyzed client capital structures and plans to determine financial viability and productivity of intended investments.
- Advised senior leadership on optimal capital structure options, contributing to long-term organizational stability.
Finance Assistant
Bonsucesso Bank
08.2011 - 02.2015
- Collaborated with sales and marketing teams to establish accurate representation of products marketed to customers.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Executed record filing system to improve document organization and management.
Education
Bachelor of Science - Accounting
University of Higher Education of The Amazon
Pará, Brazil03.2017
Skills
- Team Collaboration
- Attention to Detail
- Computer Proficiency and Microsoft Office
- Multitasking
- Networking abilities
- Marketing Strategies
- Excellent Communication
- Problem-solving aptitude
Languages
English
Professional Working
Portuguese
Native or Bilingual
Spanish
Limited Working
Timeline
Social Media Content Creator
Self Employed Web
01.2024 - Current
Finance Manager
AD PROMOTORA
04.2019 - 03.2023
Finance Specialist
Santander Bank
04.2015 - 03.2019
Finance Assistant
Bonsucesso Bank
08.2011 - 02.2015
Bachelor of Science - Accounting
University of Higher Education of The Amazon
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