Ingrid Wynd
Port Fairy,VIC
Summary
Service-orientated, with a focus on safety, quality and solution driven thinking to strengthen healthcare systems and performance. A well-regarded health professional with proven leadership skills, multi-disciplinary team management experience and relevant management/clinical background to ensure strategic planning for operational and organisational goals. A visible and approachable manager with a demonstrated track record of maintaining close collaborative relationships, as well as inspiring and developing teams to achieve organisational goals. Commitment to provide a consumer focused service to enhance patient care and improve patient experience, patient safety and optimal service delivery. Customer-oriented general manager with several years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.
Overview
36
36
years of professional experience
Work History
General Manager Care Services, Acting CEO
Moyne Health Service
01.2021 - Current
Access Manager
South West Health Care, Warrnambool
Warrnambool
01.2019 - 01.2020
Better Care Victoria, Patient Flow Project Lead
South West Healthcare, Warrnambool
Warrnambool
01.2016 - 01.2019
Access Manager
South West Healthcare, Warrnambool
Warrnambool
01.2012 - 01.2016
Quality Unit, Project Coordinator
South West Healthcare, Warrnambool
Warrnambool
01.2009 - 01.2012
Associate Unit Manager, Acute Ward; Acting Unit Manager, Acute Ward; Clinical Nurse Specialist, Acute Ward
South West Healthcare, Warrnambool
Warrnambool
01.1994 - 01.2009
The Mater Hospital, Townsville
Townsville
01.1994 - 01.1994
Townsville General Hospital, Townsville
Townsville
01.1993 - 01.1994
Student Nurse
The Alfred Hospital, Melbourne
Melbourne
01.1989 - 01.1992
Education
Graduate Certificate - Clinical Redesign
University Tasmania
01.2019
Better Care Victoria – Patient Flow Collaborative
01.2017
Professional Certificate - Health Systems Management
University of Melbourne
01.2011
Releasing Time to Care Workshop, Health Roundtable Workshop/s
01.2010
Managing Change - ACHS-Health Record Audit/Clinical Audit
01.2009
General Nurse Training -
The Alfred Hospital
Melbourne, Victoria01.1992
Skills
- Analytical and problem solving skills, able to identify and deliver effective, sustainable solutions to barriers
- Communication and negotiation skills; accomplished with fostering and building relationships with all levels of stakeholders; and connecting people and resources to deliver high-quality service standards across health systems
- Management skills practiced in organisation, leadership, time-management, human resource management, and working with senior staff
- High level of experience in clinical setting, assessment, judgement and decision-making skills; able to advise confidently on health matters in a variety of settings
- Excellent documentation, data monitoring, collection and analysis, report writing skills
- Adaptable to changing environments with demonstrated ability to achieve results on time, within budget and in environments which are not always conducive to change
- Skilled at working effectively with and respecting the cultural sensitivities of people from diverse cultural backgrounds
- Experience and regular contributor to numerous reference groups
- A commitment to always provide a quality service to enhance patient outcomes
References
On request
Affiliations
- AHPRA Registration
- Australian College of Nursing
Timeline
General Manager Care Services, Acting CEO
Moyne Health Service
01.2021 - Current
Access Manager
South West Health Care, Warrnambool
01.2019 - 01.2020
Better Care Victoria, Patient Flow Project Lead
South West Healthcare, Warrnambool
01.2016 - 01.2019
Access Manager
South West Healthcare, Warrnambool
01.2012 - 01.2016
Quality Unit, Project Coordinator
South West Healthcare, Warrnambool
01.2009 - 01.2012
Associate Unit Manager, Acute Ward; Acting Unit Manager, Acute Ward; Clinical Nurse Specialist, Acute Ward
South West Healthcare, Warrnambool
01.1994 - 01.2009
The Mater Hospital, Townsville
01.1994 - 01.1994
Townsville General Hospital, Townsville
01.1993 - 01.1994
Student Nurse
The Alfred Hospital, Melbourne
01.1989 - 01.1992
Graduate Certificate - Clinical Redesign
University Tasmania
Better Care Victoria – Patient Flow Collaborative
Professional Certificate - Health Systems Management
University of Melbourne
Releasing Time to Care Workshop, Health Roundtable Workshop/s
Managing Change - ACHS-Health Record Audit/Clinical Audit
General Nurse Training -
The Alfred Hospital
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