Ingyin Hlaing Hlaing
Bendigo,VIC
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
3
3
years of professional experience
Work History
Front of House Employee
Jamaica Blue
05.2022 - Current
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Accurately operated cash register to process customer payments.
Gaming Attendant
Rising Sun Hotel
09.2022 - Current
- Monitored gaming activities to ensure compliance with regulations and promote fair play.
- Assisted guests with inquiries and provided exceptional customer service in a high-paced environment.
- Maintained cleanliness and organization of gaming areas, enhancing overall guest experience.
Bistro Server, Barista
Rising Sun Hotel
09.2022 - Current
- Delivered exceptional customer service, ensuring guest satisfaction and fostering repeat business.
- Coordinated dining room operations, optimizing seating arrangements for maximum efficiency.
- Collaborated with kitchen staff to communicate special requests and dietary restrictions effectively.
- Supported team members during busy shifts, ensuring seamless coordination of orders and timely delivery of meals.
Education
Bachelor of Health Science - Public Health, Psychological Science
La Trobe University
Bendigo, VIC01-2026
Skills
- Strong work ethic
- Quick decision making
- Customer service expertise
- Cash handling
- Teamwork and collaboration
- Time management
- Adaptability under pressure
- Reliability and punctuality
Languages
Burmese
Native or Bilingual
English
Full Professional
Timeline
Gaming Attendant
Rising Sun Hotel
09.2022 - Current
Bistro Server, Barista
Rising Sun Hotel
09.2022 - Current
Front of House Employee
Jamaica Blue
05.2022 - Current
Bachelor of Health Science - Public Health, Psychological Science
La Trobe University
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