Inhaaz Khan Suryani
Perth,WA
Summary
Motivated and accomplished professional with a track record of success spanning 3+ years in retail sales and digital marketing. Demonstrated commitment to delivering exceptional customer experiences and surpassing sales targets. A seasoned Creative Marketing Executive with expertise in email campaigns, public relations, social media, and budget planning, adept at leading united teams to achieve ambitious goals and enhance brand visibility. Eager to leverage skills and experience to drive business growth and contribute significantly to the success and expansion of a reputable retail organization.
Overview
4
4
years of professional experience
Work History
Inventory & Team Member
COLES SUPERMARKET
01.2023 - 08.2023
- Developed and implemented strategies for inventory control and demand forecasting.
- Conducted regular audits to reconcile physical stock with digital records.
- Established par levels for items to prevent overstock and out-of-stock situations.
- Monitored inventory turnover rates and adjusted orders accordingly.
- Utilized inventory management software for data analysis and reporting.
- Provided insights to improve inventory strategies.
- Prepared regular reports for management.
Retail Sales & Marketing Executive
SURYANIS SILKS AND ARTS
12.2019 - 12.2022
- Coordinated with the creative team to generate dynamic marketing content and communication tools for promotional campaigns
- Recognised as the "Top Sales Performer" for three consecutive quarters, receiving accolades for outstanding sales achievements and exceptional customer service
- Developed and maintained a strong client base through follow-up calls, personalized emails, and thank-you notes.
- Assisted in training and mentoring new sales associates, fostering a cohesive and knowledgeable sales team
- Consulted with product development teams to enhance products based on customer interest data
- Provided exceptional customer service, resolving inquiries, handling complaints, and ensuring customer satisfaction, resulting in a 20% increase in customer loyalty and positive feedback
- Coordinated with the designing effective PR strategy
- Deployed well-coordinated campaigns, events and public relations strategies to facilitate smooth and successful results
- Created innovative strategies to drive customer engagement
- Demonstrated product knowledge and effectively communicated key features and benefits coordinated with the designing of an effective PR strategy
- Utilized active listening skills to understand customer needs and recommend suitable products
Education
MASTER OF MARKETING - Marketing
University Of Western Australia
Perth, WA03.2025
PGDM - MARKETING AND FINANCE
SDM Institute For Management Development
Mysore, India03.2020
BCOM - MARKETING AND FINANCE
Jain University
Bangalore, India03.2018
PUC -
COMMERCESadvidya PU College
Mysore, India03.2014
Skills
- Key decision making
- Strategic planning
- Communication expertise
- Customer Service
- Upselling and Cross-Selling
- Time management
- Client Relationship Management
- Product promotions
- Campaign Development
- Marketing and advertising
- Business administration
- Microsoft Excel
Timeline
Inventory & Team Member
COLES SUPERMARKET
01.2023 - 08.2023
Retail Sales & Marketing Executive
SURYANIS SILKS AND ARTS
12.2019 - 12.2022
MASTER OF MARKETING - Marketing
University Of Western Australia
PGDM - MARKETING AND FINANCE
SDM Institute For Management Development
BCOM - MARKETING AND FINANCE
Jain University
PUC -
COMMERCESadvidya PU College
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