Inika Booth
Killarney Vale,NSW
Summary
Seasoned administrative and customer service professional with excellent leadership skills, a detail-oriented nature and experience in dynamic, high-performance environments. Knowledgeable in various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance. Maintains high-level clientele satisfaction by smoothly resolving requests, needs and problems.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Betts Group
05.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Childcare Educator
Tuggerah OOSHC
10.2023 - 04.2024
- Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
- Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
- Kept records about children’s behaviour, development and progress and shared this information with parents, carers and other professionals as required.
Builder Sales Consultant
Di Lorenzo Tiles
03.2022 - 12.2023
- Maintained professional relationships with clients throughout the duration of each project, keeping them informed on progress updates and addressing any concerns as needed.
- Individually maintained Studio Eden showroom presentation and schedule and responsibly filed administration documents and payments.
- Worked closely with owners throughout process to keep projects in line with individual visions and assisted clients in selecting tiling and flooring for project homes.
- Managed subcontractor relationships effectively, ensuring timely completion of tasks and seamless integration into project timelines.
Retail Assistant
Kmart Australia
10.2019 - 10.2021
- Conducted regular price audits to ensure pricing consistency across all products on display.
- Remotely resolved customer complaints and concerns.
- Maintained a clean, friendly environment for customer relaxation and socialization.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Education
High School Certificate -
TLSC The Entrance Campus
Long Jetty, NSW12.2021
Skills
Excellent time management and flexibility in setting priorities Easy to work alongside, with outstanding client support Dedicated to enhancing interpersonal and leadership abilities while maintaining effective and clear communication with coworkers and clientele Strong proficiency in Microsoft Word, Excel and Outlook and exceptional attention to detail
Certification
RSA Certification- June 2021
RSG Certification - June 2021
Timeline
Retail Sales Associate
Betts Group
05.2024 - Current
Childcare Educator
Tuggerah OOSHC
10.2023 - 04.2024
Builder Sales Consultant
Di Lorenzo Tiles
03.2022 - 12.2023
Retail Assistant
Kmart Australia
10.2019 - 10.2021
High School Certificate -
TLSC The Entrance Campus
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