Summary
Overview
Work History
Education
Skills
Experience
Certification
References
Timeline
Generic

Inka Bensley

Blackalls Park,NSW

Summary

I am a dedicated and compassionate Aboriginal support worker with a focus on providing personalized care and support to clients. Ensuring daily routines are completed while encouraging and supporting clients with appointments and educational goals. Experienced in working closely with children, youth, and families as an educational mentor, offering culturally appropriate guidance and support. Passionate about empowering young people and fostering positive development through education, inclusion, and community connection.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Disability Support Worker

Independent Employer
01.2024 - Current
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Transported clients to social events and scheduled meetings.
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
  • Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
  • Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
  • Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
  • Prepared nutritious meals to meet individual dietary needs for clients.
  • Provided high level of physical support by lifting, adjusting, and moving clients.
  • Provided emotional support to clients during challenging times, fostering resilience and coping skills.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.
  • Coordinated transportation arrangements for clients to attend medical appointments or partake in social activities safely.
  • Improved client independence by developing personalized support plans tailored to individual needs and goals.
  • Worked closely with therapists and other specialists to implement prescribed interventions consistently, leading to measurable improvements in client functioning.
  • Worked with medical teams, patients and families to implement effective treatment plans.
  • Managed client transit for group activities.
  • Motivated client to finish two TAFE courses.
  • Coordinate scheduling for client medical and program appointments.
  • Guide clients in exploring career options.
  • Assisted client in managing daily tasks.

HIPPY Tutor & Mentor

HIPPY AUSTRALIA
01.2020 - 01.2024
  • Traineeship- cert 11 work place skills
  • Deliver the program to HIPPY parents in the community
  • Developed knowledge about early childhood education
    Connect with support services in the area
  • Empowering parents to be their children's first teacher
  • encouraged parental involvement in community activities.
  • organised weekly group activities and for parents and children.




Customer Service Cashier

Mcdonalds Resturant
06.2009 - 04.2011
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Restocked and organized merchandise.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.

Education

Cert 11 Work Place Skills
01-2023

Age Care & Disability

Certificate Cert III Age Care & Disability
Newcastle, NSW

High School

Hunter Sports School
Gateshead, NSW
12.2010

Skills

  • Communication
  • Leadership
  • Problem Solving Skills
  • Time management
  • Customer Service
  • Professional Work Ethic
  • Resilient Learner
  • Organization
  • Patience
  • Critical thinking skills

Experience

Support worker - Bethel Aged Care Facility

September 2013

Work experience 100 hrs

  • Contributed to overall quality and care of patients by answering calls for help, taking vital signs, and monitoring behavior and physical condition for progress or deterioration.
  • Cleaned and sterilized medical instruments and disposed of contaminated supplies.
  • Worked alongside certified nursing assistants to check vitals and tend to patient needs.
  • Provided informational resources to patients and families regarding treatments, guidelines and plans.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Measured and recorded food and liquid intake and output to report changes to medical and nursing staff.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disese.

Certification

  • Cert 111 disability and age care
  • Cert 11 work place skills
  • First aid
  • Working with children check

- WWC2405866E -EXPIRY- 03 FEB 2027


References

Hippy East lakes

Tammy Harris

0421 487 493


Disability independent

Kathryn Thornbury

0432 633 190

Timeline

Disability Support Worker

Independent Employer
01.2024 - Current

HIPPY Tutor & Mentor

HIPPY AUSTRALIA
01.2020 - 01.2024

Customer Service Cashier

Mcdonalds Resturant
06.2009 - 04.2011

High School

Hunter Sports School

Cert 11 Work Place Skills

Age Care & Disability

Certificate Cert III Age Care & Disability

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Inka Bensley