Inka Caparros
Sydney,NSW
Summary
A confident, dedicated, customer-focused individual who enjoys working as a part of a team but also has the capability to work on her own initiative. A self-motivated person with the ability to learn quickly and work under pressure and busy environments always adhering to strict deadlines.
Overview
6
6
years of professional experience
Work History
Bartender
InterContinental Hayman Island Resort
05.2023 - 08.2023
- Welcomed customers, explained menu and speciality beverages and made recommendations according to their needs and preferences.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
F&B Coordinator
InterContinental Sydney
12.2022 - 05.2023
- Assisted guests with F&B outlets reservations and events.
- Supported the F&B management in the day-to-day operation by performing administrative and operational tasks.
- Worked closely with other departments to improve operational actions to drive business results.
- Assisted in controlling and analyzing quality levels of products and service, guest satisfaction and marketing.
Accounts Manager
Grohe
06.2021 - 10.2022
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Private Dinner Coordinator
Mandarin Oriental
01.2018 - 06.2019
- Consulted with customers to determine objectives and requirements for events.
- Managed administrative and logistics of events planning.
- Coordinated with kitchen team and restaurant managers to provide 5* service and delivery.
Education
Higher Technician in Tourist Guide & Information - Tourism
IES Escola D'Hoteleria I Turisme De Barcelona
Barcelona, SpainTechnician in Administrative Management - Administration
Fundació Privada Prat
Barcelona, SpainSkills
- Seven Rooms
- OpenTable
- Infrasys Cloud POS
- Stripe
Additional Information
Temporary activity (408) visa holder without any work limitations. Expiring on August 2024.
Timeline
Bartender
InterContinental Hayman Island Resort
05.2023 - 08.2023
F&B Coordinator
InterContinental Sydney
12.2022 - 05.2023
Accounts Manager
Grohe
06.2021 - 10.2022
Private Dinner Coordinator
Mandarin Oriental
01.2018 - 06.2019
Higher Technician in Tourist Guide & Information - Tourism
IES Escola D'Hoteleria I Turisme De Barcelona
Technician in Administrative Management - Administration
Fundació Privada Prat
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