Inka Lucas
BURNIE,TAS
Summary
Customer-focused with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks in a timely manner.
Overview
4
4
years of professional experience
Work History
Delicatessen Assistant & Cashier
COLES
BURNIE, TAS
04.2024 - Current
- Updated food displays, cases and other customer-facing areas to increase sales of special items.
- Informed customers of deli specials to increase profits.
- Checked signage and pricing to verify accurate displays on counters and in cases.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Balanced daily transactions on a computerized point-of-sale system.
- Conducted price checks for special orders or discounts as requested by customers.
- Ensured compliance with all safety regulations within the store environment.
- Followed company security procedures for handling large sums of money.
- Accepted cash and credit card payments, issued receipts and provided change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Performed other duties as assigned by management.
Delicatessen Assistant
IGA Express
WIVENHOE, TAS
04.2021 - 03.2024
- Greeted customers, answered questions and provided information on products.
- Processed payments using cash registers and credit card machines.
- Prepared sandwiches, salads, wraps and other food items according to customer requests.
- Maintained inventory of deli products such as meats, cheeses and condiments.
- Stocked shelves with merchandise and rotated product for freshness.
- Ensured that all areas of the store were clean and organized at all times.
- Provided excellent customer service by promptly addressing any customer complaints or concerns.
- Adhered to all health codes related to food storage, preparation and presentation.
- Maintained a positive attitude while working in a fast-paced environment.
- Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
- Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
Education
Your ideal cadidate
Skills
- Point of Sale systems familiarity
- Equipment Operation
- Customer Service
- Flexible Schedule
- POS System Operation
- Data Entry
- Product Knowledge
- Effective customer communication
- Honesty and Integrity
- Strong Work Ethic
References
References available upon request.
Timeline
Delicatessen Assistant & Cashier
COLES
04.2024 - Current
Delicatessen Assistant
IGA Express
04.2021 - 03.2024
Your ideal cadidate
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