Summary
Overview
Work History
Education
Skills
Timeline
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Innocent Gladys Gire

Perth,WA

Summary

Dynamic customer service professional with a proven track record at ACHOLI INN HOTEL, excelling in upselling and ensuring customer satisfaction. Skilled in effective communication and team collaboration, I thrive under pressure, consistently delivering exceptional service and fostering positive customer experiences. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

ACHOLI INN HOTEL
Gulu City, Gulu
06.2024 - 02.2025
  • Identified opportunities for upselling additional products or services based on customer needs.
  • Provided accurate information about products and services to customers.
  • Provided exceptional customer service to ensure customer satisfaction.

Cleaning Assistant

Bomah hotel
Uganda, Gulu
01.2020 - 05.2024
  • Swept, mopped and vacuumed floors to ensure cleanliness.
  • Provided exceptional customer service by responding to inquiries in a timely manner.

Education

Certificate - Health Service Assistant

Western Australian Institute
Perth, WA

Skills

  • Customer service
  • Team collaboration
  • Effective communication
  • Calm under pressure

Timeline

Customer Service Representative

ACHOLI INN HOTEL
06.2024 - 02.2025

Cleaning Assistant

Bomah hotel
01.2020 - 05.2024

Certificate - Health Service Assistant

Western Australian Institute
Innocent Gladys Gire