INPREET KOUR
Westmead,NSW
Summary
Dynamic and results-driven professional with excellent time management and prioritization skills using various tools. Polite and hardworking, known for providing positive and memorable customer experiences. Highly adaptable with a strong work ethic, quick to learn and master new skills, and effective at working independently. Demonstrates exceptional interpersonal skills and a keen desire to tackle new challenges.
Overview
5
5
years of professional experience
Work History
MANAGER
Hungry Jacks
Parklea
02.2022 - 06.2023
- Worked as crew member and then promoted as manager within a year
- Great at customer service and helping people
- Friendly and competitive approach to be one of the best.
CONCIERGE STAFF MEMBER
Parramatta, NSW
06.2022 - Current
- Acknowledged and greeted guests entering or leaving building, promoting pleasant environment.
- Maintained guest privacy and building reputation by keeping information confidential.
- Built and maintained productive relationships with employees.
- Greeted clients and provided personalized support to meet unique needs and promote brand loyalty.
- Updated front desk's concierge book to maintain most relevant visitor information.
- Maintained client accounts by obtaining, recording, and updating personal and financial information.
- Built detailed knowledge on locations and points of interest to thoroughly answer guest questions.
- Answered guest questions regarding local area, facilities, and amenities.
- Delivered exceptional service to every customer through active engagement, effective listening, and well-developed interpersonal skills.
WOOLWORTHS TEAM MEMBER
Woolworths
Wetherill Park
02.2023 - 05.2025
- Quality Check: Ensure that products are fresh and quality standards.
- Substitutions: Handle any substitutions or out-of-stock according to customer preference within store policies.
- Order Preparation Packing: Pack groceries efficiently and securely for delivery or pickup, ensuring that items are well-organized and protected.
- Labelling: Ensure orders are correctly labelled with customer details and any special instructions.
Warehouse
09.2020 - 10.2021
- General warehouse duties
- Rf scanning
- Lifting items and arranging them in order
Education
Bachelor's Degree - Computer Applications
Government women collage
01.2018
Master of Information Technology - Software Engineering
ATMC FEDERATION UNIVERSITY
Skills
- Promotional information
- Social media networking
- Computer skills
- Team management
- Friendly, positive attitude
- Team building
- Communication
- Multitasking
- Active listening
- Project oversight
- Community relations
- Hospitality
- Microsoft Office (Word, Excel, PowerPoint, Access), MS Project, Adobe Creative Suite
- Participate in operational and interdepartmental teams as a Systems resource and subject
- Experience in system support and maintenance
- Strong vendor and stakeholder management skills
Languages
English
Full Professional
Hindi
Full Professional
Timeline
WOOLWORTHS TEAM MEMBER
Woolworths
02.2023 - 05.2025
CONCIERGE STAFF MEMBER
06.2022 - Current
MANAGER
Hungry Jacks
02.2022 - 06.2023
Warehouse
09.2020 - 10.2021
Master of Information Technology - Software Engineering
ATMC FEDERATION UNIVERSITY
Bachelor's Degree - Computer Applications
Government women collage