Insaaf Gasant
Melbourne,VIC
Summary
Newly Registered Enrolled Nurse with problem solving skills committed to serving others with a positive attitude. Prioritises communication, connection and collaboration while working in fast-paced team environments
Overview
5
5
years of professional experience
1
1
Certification
Work History
Disability Support Worker/Personal Care Assistant
Home Instead
10.2022 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Provided emotional support to clients during challenging times, fostering resilience and coping skills.
Sales Representative/Customer Service Representative
ICollection
04.2019 - 06.2022
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Used customer insights to develop innovative sales strategies to increase sales.
- Trained and mentored new sales representatives.
- Worked the cashier, handled money, daily profits each day
- Stocked and restocked and organised shop displays
- Addressed customer complaints
Manufacturing Team Member
Krispy Kreme
04.2019 - 07.2019
- Made sure that products were produced on time and are of good quality.
- Inspected products and machines to maintain quality and efficiency.
- Organized work to meet demanding production goals.
- Supported machine operators in setup and operation of production equipment resulting in efficient runs.
- Quality Control: Inspecting doughnuts for quality, including size, shape, texture, and appearance.
- Doughnut Production: Shaping, frying, and glazing doughnuts to perfection, with attention to detail, adherence to production schedules, and following standardized procedures to maintain consistency in product quality.
Education
Diploma - Nursing
Holmesglen Institute
Moorabbin, VIC05.2024
Skills
- Vitals monitoring
- Task Prioritisation
- Patient Assessments
- Patient Monitoring
- Medication Administration
- Direct Patient Care
- Catheter Care
- ADL Assistance
- Critical Thinking
- Mobility Assistance
- Medical Documentation
- IV setup
- Wound Care
Clinical Experience
Atility Aged Care- Avonlea- 80 Hours Completed
29/08/2022-11/09/2022
Epworth Healthcare- Epworth Rehab Brighton- 64 hours Completed
03/04/2023-16/04/2023
Northeast Health Wangaratta- Acute in subacute setting- 80 Hours Completed
18/09/2023-01/10/2023
MAACG- Grand Cedar (Ashwood)- 16 hours Make-up hours Completed
12/02/2024-14-02/2024
Peninsula Health- Frankston Public Surgical Centre- Acute Care 160 hours completed
19/02/2024-17/03/2024
Certification
Diploma Of Nursing
Holmesglen Tafe Institute
April 2022-March 2024
Enrolled nurse registered through AHPRA 2024
Provide First Aid/CPR
June 7 2022
References
Susan Hurley ( Current employer)- Home Instead
email: susan.hurley@homeinstead-min.com.au
phone:(03) 9386 5530
Shuxian Zhu (icollection- Senior Staff in charge )
Mobile: 0401211758
Michelle Chen (character reference)
email:: Michychen3@gmail.com
mobile: 0416817757
Timeline
Disability Support Worker/Personal Care Assistant
Home Instead
10.2022 - Current
Sales Representative/Customer Service Representative
ICollection
04.2019 - 06.2022
Manufacturing Team Member
Krispy Kreme
04.2019 - 07.2019
Diploma - Nursing
Holmesglen Institute
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