Focus on customer services and organising their needs. Communicative and team-oriented. Proven history of working with a large team, individual and management groups.
Hi, I’m
IPEK PORTEOUS
Bentleigh East,VIC
Summary
Overview
30
years of professional experience
Work History
Nesspresso
BRAND AMBASSADOR
12.2022 - 06.2023
Job overview
- Organized and stocked merchandise to keep necessary levels for sales demand
- Greeted customers warmly and pleasantly answered inquiries
- Educated trade and distributor partners regarding brand benefits, products and services
- Monitored customer preferences to determine focus of sales efforts.
Carlton Pty Ltd
KITCHEN HAND
09.2019 - 12.2019
Job overview
- Monitored inventory and promptly reported food items requiring reorder
- Plated meals in appealing arrangement and placed in designated areas to deliver to patrons
- Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
NetJets / Jeddah K.S.A
VIP FLIGHT ATTENDANT
01.1999 - 11.2001
Job overview
- Attended trainings in customer service, safety, aircraft types, emergencies, etc
- Customer relationship, conflict resolution techniques
- VIP food service and making arrangements all around the world
- Many different Airlines/Various places.
FLIGHT ATTENDANT
03.1994 - 10.1998
Job overview
- Trained for safety and service procedures on many different types of airliners
- First aid and Hazard dealing trainings.
Luxi Living
Sales Assistant
10.2023 - Current
Job overview
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Education
NetJets / Jeddah K.S.A
VIP FLIGHT ATTENDANT
11.2001
University Overview
- Attended trainings in customer service, safety, aircraft types, emergencies, etc.
- Customer relationship, conflict resolution techniques
- VIP food service and making arrangements all around the world
- Many different Airlines/Various places
FLIGHT ATTENDANT
10.1998
University Overview
- Trained for safety and service procedures on many different types of airliners
- First aid and Hazard dealing trainings.
Skills
- Floor Operations and Displays
- Brand Awareness and Identity
- Influential and Persuasive
Additional Education
Additional Education
Bilkent University, Ankara, Turkey, American Language and LiteratureTimeline
Sales Assistant
Luxi Living
10.2023 - Current
BRAND AMBASSADOR
Nesspresso
12.2022 - 06.2023
KITCHEN HAND
Carlton Pty Ltd
09.2019 - 12.2019
VIP FLIGHT ATTENDANT
NetJets / Jeddah K.S.A
01.1999 - 11.2001
FLIGHT ATTENDANT
03.1994 - 10.1998
NetJets / Jeddah K.S.A
VIP FLIGHT ATTENDANT
FLIGHT ATTENDANT
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