Iqra Adam
Greystanes,NSW
Summary
I am seeking employment at a reputable establishment with room to grow, while completing my studies at Western Sydney University. I am hard-working, reliable and eager to learn. I have a passion for helping others and would appreciate the opportunity to join your exciting team. I will ensure that the services are always of the highest quality.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Disability Support Worker
Morale Care
05.2024 - Current
- Maintained safety with tidy, clean, and hazard-free home environments.
- Drove clients safely to social activities and appointments.
- Checked medication schedules and patient needs to enforce medication administration standards team-wide.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Kept accurate records for client files and handled related paperwork.
- Maintained detailed records of patient progress, documentation of services and case notes.
Disability Support Worker
Complete Care Team
05.2023 - Current
- Improved client independence by developing personalised support plans tailored to individual needs and goals.
- Provided emotional support to clients during challenging times, fostering resilience and coping skills.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Maintained accurate records of client progress, adjusting support strategies as needed to maximise outcomes.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
- Collaborated with interdisciplinary teams to develop comprehensive care plans, ensuring optimal client wellbeing.
- Drove clients safely to social activities and appointments.
Disability Support Worker
The Well Team Solutions
10.2023 - 04.2024
- Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
- Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
- Conducted regular assessments of client needs to identify potential areas of growth or improvement within their care plan structure.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
Disability Support Worker
Pandora Community Care
12.2022 - 03.2023
- Entertained, conversed, and read aloud to keep patients mentally alert.
- Maintained detailed records of patient progress, documentation of services and case notes.
- Monitored client vital signs, administered medications, and tracked behaviours to keep healthcare supervisor well-informed.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Adhered to company requirements for patient interactions and care standards.
Community Aged Care Worker
Glow Healthcare Agency
07.2022 - 12.2022
- Conducted in-home visits to provide supportive services.
- Built strong relationships with clients to deliver emotional support and companionship.
- Monitored client vital signs, administered medications, and tracked behaviours to keep healthcare supervisor well-informed.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Maintained detailed records of patient progress, documentation of services and case notes.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Facilitated support groups for patients and families dealing with chronic illnesses.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Floor Staff Member
Bay Vista
10.2021 - 12.2022
- Welcomed customers in a warm an a friendly manner.
- Prioritized helping customers over completing other routine tasks in store.
- Built productive relationships with customers to establish trust, rapport and increase satisfaction.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
Cashier
The Coffee Emporium
06.2021 - 10.2022
- Worked with floor team and managers to meet wide range of customer needs.
- Greeted customers entering store and responded promptly to customer needs.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Used POS system to enter orders, process payments and issue receipts.
- Operated cash register to record transactions accurately and efficiently.
Cafe All Rounder
Oliver Brown
01.2021 - 06.2021
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Followed exact recipes for mixing and preparing beverage and food items.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Ride Attendant
Sydney Easter Show
04.2021 - 04.2021
- Assisted customers in entering and exiting rides, providing balance support and general directions.
- Operated rides and attractions according to written guidelines to reduce injuries.
- Delivered information and details of interest about facility to visitors.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Followed safety procedures for operating and loading and unloading passengers from rides.
Housekeeping and Food Server
Shangri-La Kuala Lumpur
01.2018 - 04.2019
- Checked guest rooms to identify damages or maintenance needs and reported to supervisor for prompt response.
- Observed proper keys and key card control procedures to provide security, protection and privacy of guests.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Education
Bachelor of Social Work -
Western Sydney University
Extended Diploma in Social Science -
Western Sydney University
10.2023
First Aid -
MRT College Australia
02.2023
Certificate IV in Disability -
MRT College Australia
08.2022
Certificate III in Pathway To Further Study -
Tafe NSW
06.2021
Completed Year 10 -
Holroyd High School
12.2020
Skills
- Risk Assessments
- Relationship Building
- Daily Living Requirements
- Incident Reports
- Independent Living Support
- Progress Documentation
- Personal Care
- Individual Support Plans
- Medication organisation
- Feeding Assistance
- Emotional Support
- Meal Planning
Certification
- COVID-19 Vaccination
- First Aid
- National Police Check
- NDIS Worker Screening Check
- NDIS Worker Module Training
- Working With Children Check
Languages
Arabic
Native or Bilingual
Somali
Native or Bilingual
Timeline
Disability Support Worker
Morale Care
05.2024 - Current
Disability Support Worker
The Well Team Solutions
10.2023 - 04.2024
Disability Support Worker
Complete Care Team
05.2023 - Current
Disability Support Worker
Pandora Community Care
12.2022 - 03.2023
Community Aged Care Worker
Glow Healthcare Agency
07.2022 - 12.2022
Floor Staff Member
Bay Vista
10.2021 - 12.2022
Cashier
The Coffee Emporium
06.2021 - 10.2022
Ride Attendant
Sydney Easter Show
04.2021 - 04.2021
Cafe All Rounder
Oliver Brown
01.2021 - 06.2021
Housekeeping and Food Server
Shangri-La Kuala Lumpur
01.2018 - 04.2019
Bachelor of Social Work -
Western Sydney University
Extended Diploma in Social Science -
Western Sydney University
First Aid -
MRT College Australia
Certificate IV in Disability -
MRT College Australia
Certificate III in Pathway To Further Study -
Tafe NSW
Completed Year 10 -
Holroyd High School
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