Irene Anglo
Royal Park,SA
Summary
Personable customer service offering 10 years of experience resolving account and service concerns for customers. Smoothly uncovers and solves challenges while promoting company products and maintaining loyal, satisfied customers. Focused on surpassing expectations and driving team success. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level crew member position. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
Work History
Customer Service Crew Member
Aguila Food And Catering Services
03.2004 - 01.2014
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Leveraged sales expertise to promote products and capitalize on upsell opportunities.
- Answered product and service questions, suggesting other offerings to attract potential customers.
- Provided primary customer support to internal and external customers.
- Delivered prompt service to prioritize customer needs.
- Maintained up-to-date knowledge of product and service changes.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Education
High School Diploma -
Mabini High School
Poblacion Mabini, Batangas03.1995
Skills
- Financial Transactions
- Regulatory Compliance
- Customer Relationship Management
- Order Selection and Preparation
- Effective Customer Communication
- Billing and Payment Processing
- Calm and Professional Under Pressure
- Building Strong Relationships
- Personal Grooming Standards
- Best Practices Management
Languages
English
Professional Working
tagalog
Native or Bilingual
Timeline
Customer Service Crew Member
Aguila Food And Catering Services
03.2004 - 01.2014
High School Diploma -
Mabini High School
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