Irene Chen
Melbourne,VIC
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
2
2
years of professional experience
Work History
Cashier Assistant//Restaurant Waiter/food Seller
Ripple
09.2022 - Current
- Addressed and resolved complaints quickly to maintain customer satisfaction.
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Collaborated with team members to maintain a positive work environment and boost employee morale.
Cashier/Restaurant Waiter
Wok N Rock
04.2022 - 01.2023
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
Restaurant Waiter
Roast Fish Bar
12.2021 - 02.2022
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained clean and organized dining areas for optimal guest experience.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Assisted in training new waitstaff members, contributing to a cohesive team environment.
Cashier/Assistant Waiter
Sharetea
08.2021 - 11.2021
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
High School Diploma -
McKinnon Secondary College
McKinnon, VIC12.2025
Skills
- Order Management
- Salesmanship
- Customer service focus
- Problem-solving abilities
- Stress management
- Positive attitude
- Excellent communication
- Table setting
- Strong multitasking
Languages
Chinese (Mandarin)
Full Professional
English
Professional Working
Timeline
Cashier Assistant//Restaurant Waiter/food Seller
Ripple
09.2022 - Current
Cashier/Restaurant Waiter
Wok N Rock
04.2022 - 01.2023
Restaurant Waiter
Roast Fish Bar
12.2021 - 02.2022
Cashier/Assistant Waiter
Sharetea
08.2021 - 11.2021
High School Diploma -
McKinnon Secondary College
Similar Profiles
Travis CostelloTravis Costello
3D Animator at Ripple3D Animator at Ripple
Cassia McTamaneyCassia McTamaney
Intern at Ripple Capital, New York, NY Ripple Capital, InvesIntern at Ripple Capital, New York, NY Ripple Capital, Inves
Darice MarcocciaDarice Marcoccia
Lead Registered Veterinary Technician at Broad Ripple Animal ClinicLead Registered Veterinary Technician at Broad Ripple Animal Clinic
John LatuilaJohn Latuila
Carpenter at Jarvis McCleanCarpenter at Jarvis McClean
JOANNE McMANUSJOANNE McMANUS
Legal Assistant at Madgwicks LawyersLegal Assistant at Madgwicks Lawyers