Irene Copat
Perth,WA
Summary
Executive Assistant with strong motivation to
grow professionally in the role.
Dependable and quick-learning team player with effective communication and organization skills.
Overview
5
5
years of professional experience
Work History
Executive Assistant
AMB Spa
02.2020 - 09.2023
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Organization of events such as company dinners, annual sales meetings and fairs.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Collaboration with marketing department
- Daily cooperation with foreign offices (UK, DE)
Receptionist
AMB Spa
01.2019 - 02.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Reception, sorting and distribution of paper mail,
email processing and package preparation. - Management of orders and supplies of the
stationery. - Collection subject to authorization from the relevant personnel of the extraordinary correspondence, such as registered letters and notifications.
- Support for the car manager.
Waitress
Ristorante Ai Pestons
09.2018 - 12.2018
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Provided recommendations on menu items and upsold food and drinks to increase sales.
Education
Certification - Executive Assistant
Ergon Group
Padova06.2021
High School Diploma -
Liceo Linguistico Le Filandiere
San Vito Al Tagliamento07.2018
Skills
- Meeting agendas and minutes
- Mail handling
- Business correspondence
- Office administration
- Executive support
- Problem resolution
- Travel and hotel arrangement employee
- Travel and hotel arrangement management
- Special event projects
- Board of Directors support
- Correspondence and memos
- Goal minded
Timeline
Executive Assistant
AMB Spa
02.2020 - 09.2023
Receptionist
AMB Spa
01.2019 - 02.2020
Waitress
Ristorante Ai Pestons
09.2018 - 12.2018
Certification - Executive Assistant
Ergon Group
High School Diploma -
Liceo Linguistico Le Filandiere
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