Beauty Therapist
- Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
- Performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Enhanced client relationships through excellent customer service and effective communication skills.
- Participated in ongoing training and education opportunities to stay current on industry trends and techniques.
- Ensured seamless front desk operations by handling phone inquiries, appointment bookings, payment processing, and record-keeping effectively.
- Managed appointment scheduling efficiently, optimizing the use of available time slots while minimizing wait times for clients.
- Contributed significantly towards boosting the salon''s reputation by consistently receiving positive feedback from clients on provided services.
- Increased salon revenue by upselling additional services and retail products to clients.
- Educated clients on care processes and advised on further care and products.
- Developed customized treatment plans based on thorough consultations with clients regarding their skincare concerns and goals.
- Analyzed client needs and came up with individualized and continuous treatment plans.
- Processed payments, entering sales in register for prompt customer service.
- Handled stocking and cleaning of both therapeutic workspaces and front office.
- Retained a loyal clientele base through personalized follow-up communications and consistent delivery of exceptional services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Efficiently managed inventory levels of supplies and retail products while minimizing waste.
- Collaborated with colleagues to create a welcoming atmosphere that encouraged repeat clientele.
- Streamlined salon operations by implementing effective organizational systems that improved overall efficiency and service quality.
- Implemented successful marketing strategies, attracting new clients through social media promotion and referral programs.
- Mentored junior therapists by sharing knowledge about advanced techniques, enhancing team performance as a whole.
- Maintained counter and display areas for cleanliness and organization.
- Followed up with customers to increase satisfaction with purchases and services.
- Met sales goals, supporting organizational health through consistent and reliable service.
- Developed loyal following of clients by providing high-quality services.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Answered phone calls and emails to schedule client appointments.
- Used social media platforms to promote salon and services.
- Maintained regular client list and successfully handled walk-in customers.
- Increased revenue through effective customer service and inventory management.