Irene Zagotsis
Adelaide,SA
Summary
Personable Office Administrator with 17 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
20
20
years of professional experience
Work History
Office Administrator
ELJAY HOMES
11.2006 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Cafe Assistant
Xpresso Urban Cafe
02.2004 - 11.2004
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Accurately operated cash register to process customer payments.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Prepared salads, soups and sandwiches for customers.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Completed milkshakes and ice cream desserts for customers.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
Education
Hamilton Secondary College
Mitchell Park, SASkills
- Customer Relationship Management
- Planning Events
- Office Management
- Inbound Phone Call Handling
- Managing Office Supply Inventory
- Sorting and Labeling
- Office Reception
- Copying and Scanning
- Correspondence and Office Documents
- Administration and Operations
- Filing
- Accounts Payable Receivable
- Budget Support
Timeline
Office Administrator
ELJAY HOMES
11.2006 - Current
Cafe Assistant
Xpresso Urban Cafe
02.2004 - 11.2004
Hamilton Secondary College
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