Irfan Irfan

• Supervised all areas of restaurant to keep it clean and well-maintained.
• Managed staff roaster, ensuring adequate coverage during peak times and reduced labor costs.
• Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
• Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.

• Managed and motivated employees to be productive and engaged in work
• Accomplished multiple tasks within established timeframes
• Maintained professional, organised, and safe environment for employees and patrons
• Maximized performance by monitoring daily activities and mentoring team members
• Onboarded new employees with training and new hire documentation
• Controlled costs to keep business operating within budget and increase profits
• Developed and maintained relationships with customers and suppliers through account development

Setup for 20 cafe's across Melbourne,

Hiring and training staff for the cafe,

Helping franchise's for smooth running of cafe.

Oversee of cafe's.

• Assessed staffing needs and recruited new staff using newspaper advertisements, job fairs and social media.
• Utilized social media platforms effectively to promote events, special offers, or highlight new menu items driving more business to the cafe's.
• Kept cafe in full compliance with health code standards.
• Controlled expenses and boosted profitability by managing food and labor costs.